Swiggy
Location
Gurgaon | India
Job description
Way of working- Involves 10/12 days of travel to various cities that the person is managing. Preferred Industry- Retail/ Internet/ eCommerce
Job Description: The role will end to end HRBP for a region of Instamart Darkstores/ POD employees. The role is a people manager role with offroll HRBPs as reportees. Role will require high initiative and ownership to not only drive process and compliances, but also proactively identify ground issues and escalate to right teams for proactive actions. In addition to the HRBP role, the role will also handle key projects to enhance efficiency / effectiveness of processes for the Darkstores/ POD employees. Job Responsibility Partnering with Key Business Stakeholders on HR Issues and recommending actions on all People related issues in the region. Utilizes process data and metrics to identify business process challenges, recommends & implements innovative solutions for improving operational efficiency and effectiveness that drive the People Experience Proactively identify and drive implementation of continuous improvement opportunities As a part of key projects : Evaluates existing processes, quantifying, and identifying opportunities to standardize, create SLAs. Driving Productivity in the vertical through various Performance Management/Talent Management Initiative Responsible for the end to end life cycle management and guiding unit HR for sourcing and hiring strategies, performance management, compensation etc.Attendance and Time Management: Implement and manage attendance and timekeeping systems to streamline processes. Be custodian to UPL and employee NPS metrics for these employees HR Policy Implementation: Ensure compliance with HR policies and procedures across the IM PODs. Employee Engagement Activities: Drive employee engagement initiatives, including Rewards and Recognition (R&R) programs. Recommend process/policy improvements to HR/Business Leadership in order to enable the organization to create an engaged and productive workforce. Grievance Management: Handle employee grievances effectively, fostering a positive work environment. Be the first point of contact for any ethical / integrity / IR issues on ground and represent the Swiggy team to resolve the ground concerns amicably in partnership with ER Team Administer On-roll employees performance management and learning & development in conjunction with the L & D team. This role includes, increasing workforce capability, improving organizational design and structure, providing change leadership, strategic staffing, talent management /succession planning and supporting day-to- day operations as well as on-going process improvement. Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). Manage the regional HRBP team through active coaching, development and collaboration. Vendor Management for Blue Collar Workforce: Collaborate with vendors for effective employee grievance redressals. Key Success Metrics Employee NPS Employee UPL Preferred profiles 3 to 5 yrs HRBP exp with scale workforce in comparable e-com / retail sector who manager distributed workforce Qualification- MBA- HRJob tags
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