HBS - Hiringlabs Business Solutions
Location
Mumbai | India
Job description
Business development
- Promoting the school in the best possible way by providing customer service excellence to parents and visitors
- Co-ordinate and lead school tours for prospective parents and visitors, promoting the USPs and presenting the school in the best possible way, to ensure the school achieves or exceeds the enrolment targets
- Lead the parent journey, mapping and measuring customer service, at all points support brand promise and encourage parent endorsement, Marketing
- Develop and update communication channels, such as newsletters and social media (e.g., Facebook and Instagram) in accordance with the Marketing Strategy to promote the school to both existing and potentially new parents
- Promote the school by identifying newsworthy stories for the media and PR opportunities
- Guide and regularly review signages, collaterals, touch points etc., and ensure that the school meets branding guidelines as defined and stipulated by Corporate Office
- Conduct research into the marketplace, monitoring changes and developments
- Organize parent/community events in order to engage parents at promoting school brand awareness and enhance enrolments
- In conjunction with the Operations head and the Corporate Team, assist with the development and implementation of the school marketing strategy as a key driver of enrolments and ensuring all marketing material, including digital communication is always current
- In collaboration with the Operations head, develop an events calendar to support the enrolment activities for the academic year
- Activate Corporate tie ups as community creche
Logistics - Track and manage Logistics (current stock maintenance and timely procurement towards exhausted material)
- Oversee bus services provided to the children either by or any other third party vendor Staff Management:
- Help in Recruitment for all, Annual performance goals, appraisals, counseling them by offering corrective advise and action if performance dips
- Retention activities
- In-service training, workshops to improve staff performance
- Assist in class if necessary and/or arrange for relief staff in the absence of a teacher
- Attendance and leave management
- Regular meets with Teachers and Other School Staff to manage, review progress and effectiveness of the various programs offered
- Manage parent grievances and concerns promptly in conjunction with the Teachers Health and safety:
- Follow all the health and safety protocols for children and staff
- Undertake Fire Evacuation Drills and other Health and Safety Exercises regularly and maintain records
- Maintain First Aid Box and provide/guide regular First Air Training
- Other Responsibility Areas: Undertake other responsibilities as deemed appropriate and directed by management
Skills: preschool,day care,school marketing,management,children,marketing strategy,operations
Job tags
Salary
