ReYcruit Consultancy
Location
Hyderabad | India
Job description
Job description & experience :
- Minimum 2 years of experience in client support in fintech or wealth tech domain - Experience in handling HNI clients is preferred. - Possess excellent interpersonal as well as written and verbal communication skills. - Basic understanding of equity markets with NISM Level 1 & 2 RIA certification. Core responsibilities : - Ensure client satisfaction & healthy NPS. - Responding promptly to client inquiries. - Communicating with client through various channels. - Acknowledging and resolving client complaints including processing orders, forms, applications, and requests. - Understanding of Savart's product and services. - Keeping records of customer interactions, transactions, feedback, and complaints. - Communicating and coordinating with colleagues as necessaryJob tags
Salary