Team Management Services
Location
India | India
Job description
Company Profile :Our client was incorporated on September 15, 2005, by two veterans of the multinational outsourcing industry. Their vision and goal were to help small and medium sized companies around the globe to grow and prosper by enabling them to experience the full benefits of partnering with an outsourcing company. Their goal is to create long lasting partnerships with their clients; rendering a strong combination of business consultancy, process optimization, and outsourced services; all utilizing the latest technology to provide excellent value for our clients. Position Title : Program Owner (Automation and AI) Qualifications : Bachelor's degree or equivalent in Computer science Engineering or Information. Experience : 5+ YearsJob Location : India Days of Working : 5 Days- Working Mode of Working : Remote Responsibilities : - Develop the overall Technology Vision for Automation (including AI) Solution for our client, including build/buy decisions. - Understand the customer and market needs for Automation from the market insights manager and solution owners. - Prioritize, develop and maintain the automation roadmap and backlog, balancing the requirements of various stakeholders. - Lead the technical consultation, configuration, and development of automation solutions - Lead the product functional design process based on an intimate knowledge of technology, translating the product roadmap and user requirements into well-defined product requirements including features, user stories, and acceptance test criteria. - Provide subject matter expertise to clients and internal teams (including Solution Owners, Operations, HR) including technical specifications and automation best practices - Configure the Automation platform for ongoing requirements from clients and internal business owners including set up and run demos - Develop and maintain appropriate tracking and reporting of product performance post-launch. Skills and Requirements : - Minimum five years of Automation experience, ideally in an outsourcing business or automation software company - Experience in technical supervision of End User IT Infrastructure is a plus. - Strong analytical and problem-solving skills. - Excellent leadership and team management abilities. - Proficient in customer relationship management. This role is ideal for individuals who thrive in dynamic environments and are passionate about leveraging data to drive business innovation. (ref:hirist.tech)
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