Reduction in Copper cuts all across circle SR Inflow reduction -SLA enhancement -Lesser MTTR
Proactive Copper maintenance Proactive health corrections for the bad quality lines basis and FD reports to reduce the OSP & Wire Center related complaints.
100% Incidences capturing into remedy system To Strengthen the Reward/Penalty towards third party vendors. -Strengthen the UGCM Contract -Capturing of all trouble tickets into designed systems.
Reduction in ERP cases Reduction in ERP cases keeping NEs healthy - Proactive approach towards NE dechoking
Opex & Budget Control ï' Responsible for Opex & budget control & cost reduction.
Demostrate (Key competencies)
Strong analytical skills
Strong communication skills
Understanding of customer life cycle
Experience of handling large teams
Knowledge of wireline/broadband /internet business
