Location
Delhi | India
Job description
This is a remote position.
DUTIES AND RESPONSIBILITIES:
- Keeps computer systems running smoothly and ensures that users get the maximum benefit from them
- Installs and configures computer hardware operating systems and applications
- Monitors and maintains computer systems and networks
- Talks to the staff through a series of actions to help set up systems or resolve issues
- Troubleshoots system and network problems, diagnosing and solving hardware or software faults
- Provides support, including procedural documentation and relevant reports
- Sets up new users' accounts and profiles and deal with password issues
- Tests and evaluates new technology
Requirements SKILLS AND QUALIFICATIONS: - At least one year of working experience in IT.
- Knowledge of Network cabling and cable management
- Experience configuring router and firewall appliance
- IP Management skills
- Knowledge of VOIP is a plus
- Basic English communication skills
- Knows email reporting ticketing
- CRM knowledge (salesforce, Zoho)
- Active Directory knowledge (all platform is a plus)
TECHNICAL & PHYSICAL REQUIREMENTS: - High speed and stable internet connection
- A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)
- Super important — a quiet place to work, without any background noises
Job tags
Salary
