Tata Group
Location
Mumbai | India
Job description
Job Description
Job Description :-
Skills :- Experience in workday, HRSD, Service Now preferred, Experience in International voice process - Mandatory, Voice and Accent Trainer
Location :- Mumbai
Shift :- US Shift
Responsibilities :-
- 6 to 8 years of Experience in International voice process - Mandatory
- US voice process experience - Preferred
- Experience in International HR Helpdesk - Preferred,
- Good understanding of HR Systems Workday and case management tools like ServiceNow (preferred)
- Understanding of the Telephony tools e.g. Avaya-Good understanding of Service level agreements and contractual compliance requirements
- Should have good Excel and Presentation skills
Desired Candidate Profile
Qualifications :BACHELOR OF ARTS
Job tags
Salary
