Sales Support Specialist

Location

Secunderabad | India

Job description

EC-Council is hiring!

Position- Sales Support Specialist.

Location: Hyderabad & Onsite working.

EC-Council is the world's largest cybersecurity technical certification body. We operate in 145 countries globally, and we are the owner and developer of various world- famous cybersecurity programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cybersecurity mindset of countless organizations worldwide.

Position Overview-

The incumbent will be responsible for providing administrative support, monitoring accounts to identify overdue payment, keeping accurate records, reporting on collection activity and assisting in sales support activities to ensure the smooth functioning of the sales department.

Job responsibilities are, but not limited to-

Monitor accounts to identify outstanding payments, contact domestic and international clients to follow up about their overdue payments.

Take actions to encourage timely payments. Update account status records and report on collection activity and accounts receivable status.

Manage customer information, track sales activities, and generate reports. Ensure data accuracy, maintain records, and generate analytics to support collection processes.

Collaborate with sales managers and other stakeholders to streamline processes & enhance customer experience.

Required skills, education and experience-

• A bachelor's degree

• 4-6 years of experience as a sales coordinator, outbound sales & collection specialist with experience in international markets may be advantageous.

• Proficient in Excel & sales CRMs.

• Good administrative, organizational, and problem-solving skills.

• Excellent communication, sales, negotiation and customer service skills.

• Accent neutral & proficient in verbal and written English communication.

This position involves working in rotational shifts.

Additional Information

We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we do not discriminate based on such characteristics, or any other status protected by the laws or regulations in the locations where we work.

EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need a reasonable accommodation to complete the process, please contact us [HIDDEN TEXT] and let us know how we may assist you.

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EC-Council (eccouncil.org).

Job tags

Salary