IVY Pyramid
Location
Mumbai | India
Job description
Job Description
Audit Resource Management This role reports directly to the Audit Resource Manager and works closely with members of the audit resource management team, all levels of audit client service staff, as well as members of HR, Operations, and Talent Development. This individual will be a key resource in influencing the types of client experiences our audit staff have with the firm. Responsibilities include but are not limited to: Critical contributor to success of scheduling function Day-to-day management of the Mumbai Resource Management team Daily use of Pro Staff to enter and update schedules, monitor and resolve conflict Ability to foster relationships at all levels to become an influencer and partner Champion the charge for the continuation of global scheduling Understand audit tasks, associated deadlines, and skills necessary to make sound staffing decisions Ability to recommend use of automation where applicable and identify areas for efficiencies and improvement Create and implement standardized process for staffing updates within niche groups and ensure its implementation Work with management team on high level conflicts Proactively on-board new hires build out standard practice; document, implement and ensure consistency Proactively build out schedules for new hires Proactively manage off-boarding and backfill of work and notification process to appropriate client partners Prepare various reports and presentations for Senior Leadership Daily monitoring of time entry and billable hours reports along with follow up to niche leaders Work closely with RM to identify and resolve employee issues Become familiar with all firm policies to advise and execute Alternative Work Arrangements, Personal Leave of Absence, etc. A Successful Candidate Would Have The Following Attributes Must be able to deal with competing priorities Proven track record of strong people management skills to collaborate, advise, recommend and provide counsel, direction and developmental feedback to RM team Must possess exemplary customer service focus Must possess strong analytical, organization and relationship building skills Excellent written and verbal communication skills Ability to work with varied personalities Ability to be a strong team player and take on less than desirable tasks when necessary Enjoy working in fast paced environment Ability to juggle competing priorities and demonstrate a strong sense of urgency Understand the need for flexibility as dictated by our industry Experience with Prostaff or other scheduling software; experience with Workday a plus This is a full time position that may require overtime during busier periods of the year. Face-to-face interaction will be important in this role given the nature of the discussions that will take place, so it's expected that the scheduler be present in the office.Job tags
Salary
