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Location

Bangalore | India

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Job description

* Develop an intimate understanding of your customers businesses.
* Develop a network of champions within each account through education,
coaching and strong influencing skills.
* Represent to our customers as a trusted advisor, advocate and marketing
thought leader/subject-matter-expert and help them in creating marketing
strategy & user lifecycle journey.
* Collaborate with customers to develop, launch, and manage marketing
campaigns focused on engagement and revenue goals.
* Be an expert on trends and best practices for digital marketing and
analytics.
* Enlighten our customers with insights garnered from their own data and
industry trends.
* Ensure customers get maximum value from customer engagement by leveraging full platform functionality.
* Handle customer concerns with confidence, putting them at ease.
* Generate Case Studies, Testimonials & PR from customers opportunities.
* Learn best of the marketing technologies and concepts.
* Opportunity to work with diverse of clients in diverse industries and learn
their marketing concepts.
* Represent on behalf of customers/company at different forums/webinars.

Qualifications

* MBA in Marketing is a plus.
* 4 to 6 years of experience in digital marketing, CRM or Customer Success
(Ideal).
* Strong attention to detail, dedicated work ethic, organized, and strong
communication skills desired.
* Ability to work with cross-functional teams.
* Strong project management and time management skills.
* Ability to identify and implement process improvements.
* Strong problem-solving skills - diagnosis, root-cause assessment, option
evaluation and resolution.
* Ability to communicate clearly and strategically with clients, team
members, and the marketplace.
* Ability to respond quickly to critical issues and roadblock.
* Good communication skills (Written/Oral).
* Excellent presentation skills

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Job tags

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Salary