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Client Relationship Manager


Recruitment Mantra HR Consultancy & Recruitment Agency


Location

Kolkatta | India


Job description

Hiring Client Relationship Manager for Manorama Industries Ltd

Responsibilities:

Support the Sales team in achieving targets by acquiring new customers and maximizing revenue. Update Sales Calls and Sales leads in the Sales Module to maintain accurate records. Maintain a detailed inquiry log with timely and accurate feedback. Cultivate and maintain strong business relationships with customers, sales personnel, and other departments. Ensure smooth business transitions by obtaining post-shipping and pre-shipping (KYC) document approvals from the Branch Manager. Handle all customer service-related responsibilities and escalate issues to Sales Managers, Heads of Departments, or Branch Managers when necessary. Develop marketing materials and sales presentations to support sales efforts and engage customers effectively. Collaborate with cross-functional teams to fulfill customer requests and support the Sales team. Prepare a list of prospective customers and conduct cold calling activities to expand the customer base. Provide daily MIS reports to the Vice President of Sales. Frequently travel between the Head Office in Raipur and the Corporate Office in Andheri East, Mumbai, as required by the Manorama Group.

Job Location: Andheri (East) , Mumbai

Educational Qualifications and Certification: Any graduate from any stream. Master's degree in Sales & Marketing is preferred.

Experience: 3 to 10 years of relevant experience. Annual Salary: 6 to 9 Lakhs per annum.


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