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Senior Operations Manager


Eviden


Location

Navi Mumbai | India


Job description

At

Eviden , we are currently implementing multiple solutions on Operations Management, and we are looking to hire talented

Manager / Senior Manager – Operations (Investment banking, Wealth Management)

for our development centre in India. This position would be based out of

Pune and/or Navi Mumbai

and is a permanent position.

If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the team!

Job Title: Manager / Senior Manager – Operations (Investment banking, Wealth management and financial services) Primary skills: Operations Management (Investment banking, Wealth management and financial services) Location: Airoli, Navi Mumbai and/or Pune (Talwade, Pimpri-Chinchwad )

[Work from Office] Shift Timings: US Shift ( 6 pm to 3 am IST )

Job Description: Manages 80+ FTE team

& has worked in financial domain in outsourcing operations preferably in third party set up. Has a knack of streamlining processes through automations, lean and RPA projects. Is metrics oriented and can provide data points to back initiatives in point 3 above. Domain knowledge i.e. wealth & retirement back office operations preferred but not mandate. More generically looking for experience in both reconciliations & reference data related activities. Has participated in agreement on KPI discussions with clients. Has transitioned projects from client location to India and is familiar with basic project management techniques – Gantt chart, process flow, RACI matrix, risk measurement and mitigation. Should be flexible in working hours/Night Shifts. Ensuring email responses are swift and there are no escalations on non-responsiveness by the team. Identify possible escalations and be proactive in addressing them. All tasks should be completed by team and signed off as defined in SLAs. Ensure that there is effective coordination between shifts and hands offs emails/requests are responded first thing in respective shifts. Handling independently all internal and external calls to represent team. Conducting weekly team meetings to ensure everyone is on same page with respect to process updates and exceptions. Work allocation to team members and ensure all the BAU activities are completed as per defined SLA’s.

If you are interested to know more, please send an updated copy of your resume to

[email protected]

About us: Eviden

is an

Atos Group business

with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation.

As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 55,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.


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