Sr. Manager, Website Development

Location

Secunderabad | India

Job description

At Plume, we believe that technology isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.

We now deliver services to over 50 million locations globally and have managed over 2.5 billion devices on our platform. We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.

With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can't do it exceptionally well, we don't do it. It's how we've assembled a team of world-class builders, thinkers, and doers. And it's how we're reinventing what's possible every day.

Plume is pioneering new frontiers in connectivity, and we are excited to announce an opening for a Head of Web Development in our Hyderabad, India office. This pivotal role is ideal for a leader passionate about steering the evolution of our web platforms, Plume.com and OpenSync.io. The successful candidate will be responsible for building and overseeing a dynamic team, encompassing front-end, back-end, and full-stack web developers, as well as web QA specialists, driving our e-commerce and mobile platform evolution.

Key Responsibilities

• Lead and expand our web development team, including front-end, back-end, and full-stack developers, along with web QA professionals.
• Direct all web development of Plume.com and OpenSync.io, ensuring alignment with our e-commerce objectives and alignment with our strategy.
• Foster strong collaborative relationships with internal stakeholders such as Marketing, Information Security, Engineering, Legal, and Sales to deliver scalable and robust web solutions.
• Implement and manage agile project management practices, including organizing and leading sprints and overseeing the entire project lifecycle.
• Champion architectural best practices and decisions, focusing on advanced e-commerce platforms like Shopify, Zuora, NetSuite, and Salesforce.
• Cultivate a culture of growth and excellence within the web development team, mentoring and guiding team members for their professional development.
• Coordinate with the Information Security team to guarantee the security and integrity of our web infrastructure.
• Oversee the deployment and continuous enhancement of web technologies, ensuring timely and successful project completions.
• Manage relationships with vendors and third-party partners, emphasizing quality, efficiency, and alignment with Plume's strategic goals.
• Develop and enforce web technology benchmarks, processes, and policies, keeping in step with industry standards.
• Monitor and ensure adherence to IT Service Delivery SLAs, maintaining a consistent, high-quality service delivery.
• Play an active role in budgeting, strategic planning, and resource allocation for the web development domain.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• At least 5 years of experience in web technology, with a preference for backgrounds in Technology or e-commerce sectors.
• Minimum of 2 years in a leadership role, managing web development teams.
• Proven track record in developing strategic roadmaps for web technology and e-commerce expansion.
• Strong expertise in e-commerce platforms such as Shopify, Zuora, NetSuite, and Salesforce.
• Deep understanding of global web architecture trends and challenges.
• Demonstrated ability to lead, inspire, and nurture a team, promoting an environment of collaboration and innovation.
• Skilled in budget management, ensuring effective use of resources and optimal ROI.
• Proficient in advanced project management techniques, especially for complex web development projects.

Desirable Attributes

• Certifications or advanced degrees in web technologies or e-commerce.
• Experience in both B2B and B2C e-commerce environments.
• Familiarity with international markets and leading diverse, multicultural teams.

About Plume

As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 400 CSP customers, including some of the world's largest such as Comcast, Charter, Liberty Global, and J:COM.

Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone.

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