Account Director (Client Servicing)

Location

Mumbai | India

Job description

What's up We're Step1! We are the natural progression for a team steeped in the art of creative communications that thrived throughout the 'ascent of digital'. Technological prowess, along with its creative applications, is at the heart of what we do. And what we do leaves a heartfelt impact on the millions of people we reach out to on a daily basis.

Culture is our key, and empathy is how we build it. We are a bunch of fun people from different spheres of life who come with their own quirks and expertise, making the experience immersive and ensuring that there is always something new to work on

THE PITCH

In Step1, our amazing client servicing team is looking forward to collaborate with a 'people first' Account Director to lead an exciting account.

This is a full-time role based in Mumbai with a reporting role to the Director- Client Servicing

Here's your first brief:

• Big thinker yet hands-on in execution
• Exemplary track record of experience in the Indian market
• Natural entrepreneurial spirit and love for social media
• Overall leader who runs the day to day, keeping the wheels moving and client and team motivated
• Gatekeeper of the brand equity and quality control of work prior to it leaving the building
• Manages overall client's business, ensuring that we are delivering for the client's business everyday
• Navigate a portfolio of brands within a larger conglomerate or business group, and be deeply informed on the client's business , including all campaign performance, any competitive , as well as product cycle
• Deep and more proactive understanding of the client's business outside of our campaigns or the marketing context
• Proactively identify needs of the client and business to sell-through incremental campaign opportunities to clients, that help them achieve the most efficient returns , while delivering best in class work that help grow client business
• Strong foundational and working knowledge of creative and media across major digital and social channels . Well-versed in common marketing and media principles with a strong understanding of the social media platforms and their ecosystems

Required Skills/ Experience:

• 6+ years of relevant account management work experience in the media or advertising field

Competencies:

• Business strategy, digital asset management, digital media planning and buying
• Proficiency in written, verbal and presentation skills
• Strategic sales planning, pipeline management, relationship building, digital market knowledge, negotiation skills, presentation skills, analytical skills
• People management
• Worked with teams in complex, multi-geography, multi-cultural environments

What you should know about Step1

Quirky and insane people who get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We're willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It's fun!

Our environment (and pace) feel much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can't wait to meet you.

P.S Send us your portfolio at [HIDDEN TEXT] excited to see some unicorn talents :)

Job tags

Salary