Associate People Operations - Business, Operations & Tech
Highlevel Llc
Location
Work from home | India
Job description
We're looking for an Associate People Operations - Technology to support our fast-growing teams in India
This role would be a key pillar of the People Operations Team, who assists employees and managers with their People support needs- someone who is passionate about finding ways to best support our employee base
As a People Operations Specialist, you will collaborate with people business partners, and business leaders to design processes and control, diagnoses process failures, and automates processes, to help the organization grow and ensure the best experience for our employees
Next to your generalist duties, you will be a subject matter expert in one or more of the employee lifecycle programs
Key Responsibilities:
Ensure the successful execution of critical people operations processes, including onboarding, reference checks, and offboarding, crucial aspects of the employee lifecycle.
Take complete ownership of employee documentation, encompassing contracts, amendments, and all other items relevant to the employee lifecycle.
Be accountable for maintaining accurate data, including employee records and information changes such as promotions, terminations, and transfers.
Manage the monthly employee payroll in collaboration with the payroll subject matter expert.
Provide ad-hoc administrative support to other HR functions as necessary, aligned with business requirements.
Organize quarterly co-locations, team gatherings, offsite planning and execution, travel arrangements, and seasonal merchandise.
Coordinate with finance and external vendors for purchase orders, e-way bills, delivery challans, comparative statements, invoice submissions, and payment follow-ups.
Support the people partner team in addressing employee grievances and requests.
Requirements:
3-7 years of experience in a generalist role, preferably within a growth-stage tech company.
Comprehensive understanding of the entire employee lifecycle, with the ability to recommend process-oriented and operational solutions for enhancing the employee experience.
Adaptability and willingness to work in a fast-paced, changing environment.
Ability to multitask and quickly learn processes for more efficient and effective results.
Excellent verbal and written communication skills, capable of effective communication across various levels within the company.
Strong problem-solving and organizational skills, managing multiple priorities in a dynamic and occasionally ambiguous environment.
Excellent interpersonal skills, establishing robust relationships across all levels and functions.
Tech-savvy, with experience in HRMS/other HR tools preferred.
Proficient in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
