Merck Sharp & Dohme (MSD)
Location
Pune | India
Job description
This role is responsible for providing technical support to the concerned Zonal Sales team, by conducting technical training related to animal health and products to AFMs, organizing and participating in the technical seminars/ meetings for Animal Health practitioners and dairy Farmers in coordination with the Sales team for sharing technical information and attending customer complaints.
Primary responsibilities include, but are not limited to:
- Providing Technical Services to internal team and external customers in assigned geography including on-site customer visits & off-side telephonic support as well.
- Executing a comprehensive technical service plan for maximizing Organizational goals.
- Group customer meetings to create awareness about relevant scientific practices and advancements with the objective of becoming a partner of choice among customers.
- Technical upgradation of the internal sales team in assigned geography: Staying ahead of the curve for recent technical developments in the Ruminant Industry and preparing internal competencies to provide customer support.
- Supervising local clinical trials and market support studies under the guidance of the national technical manager.
- Supervise and provide timely and effective technical materials that maximize selling efforts.
- Techno-commercial view while discussing with customers.
- Collaboration with relevant Technical & Veterinary Education institutes in assigned geographies to further improve our image as Science Driven Organization
- Any other assigned task which can help in improving business.
Qualifications - Degree in Veterinary Sciences B.V.Sc. & A.H. (M.V.Sc. will be preferred)
- 2-3 years of field experience to handle all field situations and provide technical solutions to customer needs.
Skills & Competencies:
English communication, technical training and presentation, Knowledge of animal health & diseases, Veterinary Gynecology, Medicine, Pharmacology, Animal Health Management, and Pharma product experience is highly essential
- An individual has the confidence to handle adverse situations in the field
- Role Specific: To provide technical support to the sales and marketing team and meet their training needs and handle customer technical complaints
Job tags
Salary
