Location
Mumbai | India
Job description
We're looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
What You Will Experience In This Position As a Marketo Administrator at nVent, you will be responsible for our Marketing Automation Platform, Marketo. This role will be the subject matter expert on all things Marketo and responsible for the integration, optimization, and technical support of Marketo. The ideal candidate loves problem solving, challenges and deep-diving into analytics. They will also have data integrity top of mind and be able to communicate to internal stakeholders.
As a Marketo Administrator, You Will - Manage, build, maintain, and optimize a best in class Marketing Automation Platform
- Evangelize Marketo best practices, including documentation, guidance, training, and enablement across varied functional teams
- Manage all automation requests from project management tools (experience with Wrike, Hive, or similar tools preferred)
- Continually create and manage platform performance, including users, roles, workspaces, programs, smart campaigns, smart lists, sync/system errors, forms, landing pages, tracking, automations, segmentation, lead routing, MQL structure, channel management, retention and privacy policies
- Continually create and manage integrations, including customer relationship management system, event management platform, webinar platform, ad tech, and other tools in the technology stack
- Collaborate with Sr Manager, Marketing Technology and Operations and vendor partners on Marketo strategy, architecture, and processes
- Create SOPs for all related marketing technology operations in alignment and partnership with the Marketing Operations team
- Work with email marketing team on segmentation optimization
- Proactively review and identify areas to increase efficiencies with automation
- Work collaboratively across marketing functions to create campaign hierarchy and processes for better reporting
You Have - College Graduate with Marketo Certified Expert (MCE)
- Previous experience in or with
- 4+ years of working in B2B marketing, specifically in the areas of marketing automation, operations/data, and/or digital marketing
- 1 - 3 years working as a Marketo Administrator, current or recent MCE preferred
- Hands on experience in Salesforce.com, specifically campaign, lead and contact objects
- Experience collaborating with Salesforce admins, IT teams, sales ops, and other non- marketing stakeholders
- Experience in and deep understanding of data workflows, architecture, field syncs, campaign hierarchy, and lead management
- Expert-level knowledge of Excel
- A working knowledge of data retention practices and privacy laws, including GDPR and CCPA a plus
- Candidates with B2B SaaS experience will be given extra consideration
- Skills
- Analytical mindset and ability to interpret and communicate results to stakeholders
- Ability to multitask and work in a fast-paced environment
- Ability to effectively translate and communicate business requirements into solutions
- Proven expertise managing multiple projects concurrently, with various teams and functional groups.
- Foundational project management skills including consultation, collaboration, project planning, analysis and implementation skills.
We Have - A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
- At nVent, we connect and protect a more sustainable and electrified world with inventive electrical solutions. We're a nearly $3 billion high-performance electrical company with a dedicated team of 10,000+ people at more than 130 sites around the world. Our solutions deliver value to industrial, commercial, residential, energy and infrastructure customers, providing mission critical solutions that improve performance, lower costs and reduce downtime.
- We design, manufacture, market, install and service high-performance products and solutions that connect and protect mission critical equipment, buildings and essential processes. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, RAYCHEM, SCHROFF and TRACER.
- Commitment to strengthen communities where our employees live and work
- We encourage and support the philanthropic activities of our employees worldwide
- Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
- Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:
- Innovative & adaptable
- Dedicated to absolute integrity
- Focused on the customer first
- Respectful and team oriented
- Optimistic and energizing
- Accountable for performance
- Benefits to support the lives of our employees
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.
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