Amazon Music
Location
India | India
Job description
Amazon Operations technology innovation is looking for a Sr. User Experience (UX) Designer in the North America Customer Fulfillment (NACF) Planning & Execution (PLEX) org! If you are passionate about solving complex UX design problems and creating innovative solutions in a fast-paced environment, while working alongside smart, passionate business & technical leaders, this role might be the perfect fit for you.
At Amazon, we are committed to being the most customer-centric company on earth. The PLEX org plays a vital role in shaping network planning and execution through the development and application of cutting-edge technology. Our goal is to enhance the Amazon Fulfillment network to ultimately drive the best customer experience in a reliable and cost-efficient manner that is truly a world-class. NACF PLEX is vigorously innovating in a number of areas aimed at propelling our customers' experience by ensuring that we have robust plans in North America Operations and beyond for optimal execution. As a Sr. UX Designer in PLEX, you will have a unique opportunity to design experiences for thousands of operators/flow leads that in-turn influences the way we optimize and automate processes to improve the experience for millions of customers worldwide. As a Sr. UX Designer, you are a hands-on designer and leader who will be responsible for developing best-in-class user experiences from ground up in a fast-paced, agile, startup-like environment. You are a customer-focused, detail-obsessed, creative leader who has successfully designed and delivered products at broad scale. You also have strong design, business, and technology intuition. You're able to think big while staying connected to the details. You are a tireless advocate for design excellence with an impressive ability to build bridges and collaborate with other teams and stakeholders. Design Systems background would be a plus. Join our dynamic and innovative team in the PLEX org, and be a part of the evolution of Amazon Operations technology while making a significant impact on millions of customers and the world-class fulfillment network. If you are ready to be part of an exciting journey and contribute to the growth and success of Amazon, apply now! Key job responsibilities- 6+ years of design experience
- Have an available online portfolio
- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
- Experience working with agile development teams (agile/scrum/kanban)
- Experience defining and maintaining design patterns and UX standards
- Experience working with cross-functional teams across geographies. Willingness for occasional travel to user locations for close collaborations in the product design process
- Experience with key contributions to successful development of new products from the ground up
- Experience conducting user research and solid understanding of research methods such as usability testing, semi-structured interviews, surveys, heuristic evaluation, etc
- Experience creating UX artifacts such as user personas, user journey maps, wireframes, design mockups, and prototypes
- Excellent communication, presentation, and interpersonal skills and the ability to articulate the rationale behind your design decisions
Job tags
Salary