Swiggy
Location
Delhi | India
Job description
Blended Ways of Working
- Remote: Employees will have the freedom to work remotely all through the year. These employees, who form a large majority, will come together in their base location for a week, once every quarter. Swiggy is a purpose driven organization with an enabling culture and empowering values; centered around the mission to deliver unparalleled convenience across India, aspiring users to ‘live it up’. Functional Role: Strategise, Design and Execute key campaigns in Internal Communication & Future of work streams. About the Team (Future of Work):- Post pandemic when most organisations were deciding their ways of working, Swiggy adopted a customised approach for the organisation. According to that, employees operate in different ways of working — remote, hybrid and all days from office (internally known as mandates) — more on that here . As an employer, Our promise is to ‘ enable employees to belong and do their best work, regardless of where they work from’. Our intent is to create a remote-first experience for employees to collaborate, connect and bring their complete selves to work, no matter where they work from. The role holder is expected to - Manage a team of designer, agency and Individual Contributors, and work with the team and Swiggy leaders to build IC and FoW strategy to promote Swiggy’s mission, culture and values within the organization. Drive and manage awareness and engagement for key programs and initiatives with leadership, employees, and partners. Build POVs on key projects under Future of Work and work with the team to execute these projects. Build synergies between FoW and IC to communicate key messages to the audience in an effective manner. Beyond an expertise in running campaigns, we are looking for someone who shares the same passion as us when it comes to enabling Swiggy work seamlessly in a remote-first environment as well! JOB DESCRIPTION: Responsible to crafting IC strategy along with project management of monthly plan and weekly execution calendars Own Swiggy’s Internal Communications calendar; develop IC-owned content buckets, manage stakeholder asks, maintain frequency of communications, prioritize workloads and meet SLAs/deadlines Project manage key projects in FoW and ensure that monthly and weekly executions are happening seamlessly Create and manage processes/review mechanisms in order to adhere to monthly calendars and weekly execution Drive a culture of awareness, authenticity and purpose between the org and its employees, with an engaging and empathetic voice via IC and FoW campaigns/initiatives. Define what success looks like for an Internal Communications team by setting up metric tracking processes using data, surveys and focus groups Serve as a communications advisor to senior leadership, guiding internal messaging, crisis communication, and change management initiatives Liaison with Employer Branding team to build synergies in internal and external communication to strengthen the messaging Change management: Lead change management efforts related to the implementation of future of work initiatives, ensuring effective communication, stakeholder engagement, and training programs. Manage key rituals in the organization, along with co-creating Central events calendar with CEO’s office Monthly Leadership Meet Quarterly meet in office (for remote employees) Monthly Townhall Annual Swiggy Anniversary Who are we looking for? ~ Are you the right person for the job? ~ Are you a good fit for this role? Required 7-8 years minimum experience in Internal communications and employee engagement Experience in communications, public relations and/or executive communications; prior event planning and community management experience will be great to have Strong project management skills and stakeholder management, including the ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Excellent written and verbal communication skills with abilities to develop a unique and consistent tone for the organization Exceptional interpersonal skills and the ability to build relationships across all levels of the organization Experience with People and Culture related problem solving. Familiarity with change management principles and practices Goes extra mile to understand the audience and crafts solutionJob tags
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