Application Engineer - Control Valve
Location
Bangalore | India
Job description
- Incumbent of this role will be part of the High Value Centre of Celeros Flow Technology at Bangalore and will report to Manager- Application
- The Applications Engineer role provides detailed technical and commercial quotation support to the Global Tendering Organization in order to generate sales
- The Sr
- Application Engineer is responsible for the application and quotation of Copes Vulcan products in response to customer and/ or representative inquiries, in accordance with established company policies and practices
- This position acts as an expert in solutions related to Copes Vulcan offerings and works in close conjunction with customers and representatives to provide the best possible available solution
- Acts as an interface between operational and support departments in exceeding customers expectations
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Handling all correspondence and inquiries with customer and reps regarding application of product, technical information, process and preparation of quotations and system sketches where necessary.
- Working closely with the appropriate resources within to proactively represent and service customers and sales channel representatives.
- Supporting technical presentations to customers.
- Assist customer and/ or representatives on all questions concerning our product specifications.
- Maintain records of representatives quotations and updates to all stakeholders
- This position will work closely with customers on issues related to application, design, manufacturing, and quality of products in an effort to reach a prompt resolution.
- Handling all correspondence and inquires with customers and reps regarding Application of Product, Technical Information and Prices
- Preparation of quotations and system sketches where necessary.
- Assist customers and/or representatives on all questions concerning our product specifications.
- Cooperate with regional managers in regards to quotations and inquiries.
- Maintain proper records to permit the formation of weekly quotation forecast.
- Assist reps and their personnel in matters of policies and procedures.
- Adhering to all internal procedures related to bid preparation, proposal tracking, order hand-over packages, and internal sales forecasting tools.
- Technical interface with internal and external personnel
- Support of large installed base with responses to technical questions and installations.
- Understanding valve specifications and supporting design reviews
- Capable to perform control valve sizing and selection of Control valves, Desuperheaters, Steam Conditioning Valves, Dump Tubes
- Understanding of customer systems, Application in Power Plants and Industrial Plants
- Ability to review critical valve application information and provide advice on solutions
- Liaison between sales department and other departments.
- Assist customer and/ or representatives on all questions concerning our product specifications.
- Work closely with customers on issues related to application, design, manufacturing, and quality of products in an effort to reach a prompt resolution.
- Cooperate with regional managers on all phases of new business development.
- Directly review and process all incoming customer inquiries
- Support Product Development
KNOWLEDGE, SKILLS ABILITIES
- Expert technical knowledge with Control Valves, Desuperheaters and Steam Conditioning Products and the systems they go in.
- A strong commercial focus.
- Shrewd in negotiation.
- Familiar with successful business improvement, margin improvement and cost reduction programs.
- Ability to communicate effectively in both spoken and written English.
EDUCATION AND EXPERIENCE
- B.E in Mechanical, Instrumentation, Industrial Engineering, Chemical in regular course from recognized Institute/University.
- 6-13 yrs experience as application engineer for control valves/ Desuperheaters and Steam Conditioning Products and the systems
- Experience in reviewing highly detailed specifications and writing comprehensive and accurate bids
- Excellent communication skill in English language and ability to interact with global customers and internal stakeholders
Job tags
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