Sr Technical Consultant

Location

Mumbai | India

Job description

about the role

• Major & Critical Incident Management
• Participating in Build Projects
• Supporting Run Projects
• Change & Operational Chaneg Management
• Coordinating with OEM Vendor Third Party and working on reslution of issues
• ensuring Service Delivery as Per agreed SLA
• Initiatives taking on Learning New Technology Certifications to meet oraganisation Goals .
• Participating in preparing and sharing required reports to customer
• Participating in mataining KEDB

about you

• Handson Experiance on Routing & Switching & wirelss Solutions SuchAruba ,Cisco ,Juniper ...etc.
• Good Experiance on SDWAN Riverbed & Versa Technology , Junper MIST
• Good understandingand Hands on Routing technologies like BGP, OSPF, EIGRP, HSRP, VRRP etc.
• Good UnderstandingandHands onSwitching technologies like STP, RSTP, VLAN's, VPC,link aggregation ..etc
• Excellent Troubleshooting, analyzing & managing the critical Incidents, Problem tickets.
• Experience in designing POA for complex Change/Project
• Good knowledge in preparing RFO, RCA's, documentation, Knowledge Bank
• experience in handling of Project Implementation
• Knowledge on NMS & troubleshooting tools (PRIME/SOLARWINDS/DNAC etc.)
• Understanding of ITIL & best practices.
  

additional information

Certified :

SDWAN

Juniper MIST

Job tags

Salary