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Location

Mumbai | India

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Job description

We are looking for Associate Academic Counselors to guide students about IIDE s Digital Marketing Courses. Candidates should have excellent communication as well as interpersonal skills. They should be active listeners with a passion for education and student journeys. Must be able to guide students with various career opportunities. Work experience with EdTech s will be an added advantage. Should be budding leaders.

Responsibilities and Duties:

• Counsel students for their course enquiry
  
• Mentor junior counselors
  
• Counsel students and concerned parents inperson and on the phone
  
• Complete daily weekly and monthly targets
  
• Calculate conversion rates
  
• Use the CRM and sales automation tools to derive Sales and Reports
  
• Will be given additional responsibilities as senior counsellors.
  

Requirements

Experience and Qualifications:

• 12 years of experience
  
• Fluent Written & Spoken English Language Skills
  
• Excellent Interpersonal Communication Skills
  
• Interest in Sales and Counseling
  
• Knowledge of CRM and EdTech Work Experience
  
• Multitasker
  

Expected deliverables/KPIs :

• Minimum 6080 connected calls a day.
  
• Weekly revenue targets to be met consistently as per the batch requirements
  
• 23 hours of talk time per day on average.
  

The candidate must be residing in Mumbai

Required Experience And Qualifications Enthusiastic engagement in student-facing roles for a minimum of 8+ years. Proven leadership experience within ed-tech or student-centric environments. Track record of inspiring and guiding teams of 10-15 individuals towards collective success and growth. Vibrant and optimistic mindset, adept at leveraging analytical skills for creative problem-solving. Demonstrated ability to navigate and resolve challenging situations, ensuring a delightful experience for students at every step.

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Job tags

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Salary