Customer Support Executive
Location
Bangalore | India
Job description
Job Description - WORK FROM OFFICE (INDIRANAGAR, BANGALORE)
- Answering incoming and making outgoing calls.
- Maintain Call quality as per the quality parameters.
- Maintain average call handling time.
- Good writing skills.
- Assist the customer in placing the order.
- Fluency in English. (Hindi/Telugu/Malayalam/Oriya/Bengali/Marathi) is an addition not mandatory.
- Team player.
- Complete assigned work on a daily basis.
- Shift Adherence.
Responsibilities And Duties - Attending and making voice calls and maintaining quality.
- On-time login.
- Maintain call quality.
- Maintain average call handling time.
- Assist the customer in placing the order.
- Fluency in English. (Hindi/Kannada/Tamil/Telugu/Malayalam) is an addition not mandatory.
- Team player
- Complete assigned work on a daily basis.
- Send daily report.
- Shift timings (Female - 7 AM to 4 PM, Male - 1 PM to 10 PM, and night shift - 10 PM to 07 AM)
Required Experience, Skills, And Qualifications - Freshers can also apply.
- 2nd PUC Minimum
- Good communication skills and critical thinking.
Job Types: Full-time, Fresher, Walk-In Salary: Upto 22,000.00 per month Work Remotely Job Types: Full-time, Regular / Permanent, Fresher
Salary: 13,000.00 - 22,000.00 per month
Benefits - Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule - Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay Types Ability To Commute/relocate - Indiranagar, Bengaluru - 560038, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education - Higher Secondary(12th Pass) (Preferred)
Experience - total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language - Hindi (Preferred)
- English (Preferred)
Job tags
Salary
