Global Learning & Development Manager

Job Title:

General Manager/Associate Director – Learning & Development

Band

Grade

S9-S11

Role

L&D Lead

Department:

Human Resources

Reports to:

India People Director and L&D leader

  Job Purpose

As the Global Learning & Development Manager, you will be responsible for managing the L&D sub-function across India & UK. You will play a critical role in identifying learning and business gaps in consultation with senior leadership and People Directors. You will design and deliver impactful and sustainable learning experiences to develop skills that align with business priorities and drive results. Additionally, you will focus on enhancing people and leadership development by conducting needs analysis, offering necessary interventions, and promoting a culture of continuous learning and growth.

  Responsibilities

· Learning Strategy and Vision : Support the Global L&D lead to develop a forward-thinking learning and development strategy aligned with the organization's goals, ensuring the implementation of best practices and innovative approaches to talent development.

· Leadership Engagement : Consult with business leaders, senior management & People Directors to identify learning and business gaps for ongoing and new initiatives.

· Program Design and Execution : Lead the design, creation, and delivery of comprehensive learning programs, including onboarding, leadership development, technical training, and soft skills training.

Utilize a variety of learning methodologies and technologies to enhance the learning experience and ensure relevance to a diverse workforce.

· Talent Development and Succession Planning : Partner with HR and business leaders to identify high-potential employees and create tailored development plans to support their career growth. Implement succession planning strategies to ensure a pipeline of future leaders within the organization.

· Learning Evaluation and Analytics : Develop metrics and evaluation methods to assess the effectiveness and impact of learning programs. Utilize data-driven insights to continuously improve and optimize learning experiences.

· Global Collaboration : Collaborate with regional L&D teams to ensure consistency and alignment in learning strategies across different geographies. Foster a culture of knowledge sharing and collaboration among teams to leverage global expertise.

· Learning Technology and Innovation : Explore and implement cutting-edge learning technologies and platforms to enhance the efficiency and scalability of learning programs. Identify and integrate emerging trends, such as micro-learning and gamification, into the L&D strategy.

· Budget Management : Manage the L&D budget effectively, ensuring optimal allocation of resources and maximizing the return on investment.

  Role Interfaces

External Stakeholders

Internal Stakeholders

Educational Institutions, Training Providers, and Learning Technology Providers

Industry Associations and Professional Networks

Consultants and Learning Experts

RM Leadership Team (UK & India)

Department Heads/Project & People Managers

All employees (Perm & Temp)

Trainers & Training Advisory Committee members

Finance & Facility Management team

Education & Experience

12+ years of progressive functional experience in a relevant role with at least 7-8 years in a lead delivery role.

Preferred Certifications: Master’s degree, preferably in HR, Psychology, Applied Neurosciences, or related fields, Certification in psychometric assessments is an added advantage

Role Competencies

B

P

S

E

Technical Competencies

· Learning Management Systems (LMS): Should have hands-on experience with any popular LMS platforms like Moodle, Cornerstone, and Blackboard

· Familiarity with Authoring Tools like Articulate Storyline and Adobe Captivate

· Proficiency in using analytics and reporting tools (e.g., Google Analytics, LMS data analytics) to collect, analyze, and interpret training data.

· Familiarity with Content Management Systems (CMS) platforms like WordPress

· Proficiently leverage cloud-based collaboration tools like Microsoft 365

· Survey and Feedback Tools- Tools like SurveyMonkey, Typeform, or Google Forms

Functional/ Process Based Competencies

· Knowledge of high-level design documentation

· Building Learning Frameworks & Strategies

· Requires a proven track record of exemplary work in the learning and leadership development space. Thorough understanding of adult learning theory, learning technologies, instructional design methodologies, and evaluation of learning solutions.

· Data Analysis and Reporting: the ability to create dashboards, work on large complex sets of data on Excel, and make reports/dashboards is a bonus

· Project Management: resource allocation and utilization, project scoping, cost estimation, revenue tracking

· Demonstrate a keen understanding of the latest advancements in learning technologies and industry best practices.

· Knowledge of ISO, CMMI, Process Improvement & Process Standardization frameworks

· Familiarity with designing and implementing gamification strategies to enhance learner engagement and motivation in training programs

Domain Based Competencies

· Proven record illustrating the successful completion of a full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate).

· Should have experience in the creation and execution of senior leadership development programs and acceleration experiences.

· Should have experience in Talent Management and Succession Planning processes.

· Familiarity with personality assessments and psychometric tools is desired.

Finance Competencies

· Project Costing, Budgeting, and Scoping

· Resource allocation and resource utilization

People Competencies

· Communication & Presentation Skills

· Learning Agility

· Conflict Resolution

· Solution Orientation

· Team Leadership

Beginner (B): Demonstrates basic awareness and understanding of concepts and practices across specific competency area

Practitioner (P): Demonstrates working knowledge on specific competency area with an ability to apply concepts for solving real time challenges

Specialist (S): Demonstrates superior understanding across specific competency area with an ability to leverage advanced understanding for improving work efficacy

Expert (E): Demonstrates thought leadership across specific competency area with an ability to act as an internal authority for championing specific business requirements

Job Title:

General Manager/Associate Director – Learning & Development

Band

Grade

S9-S11

Role

L&D Lead

Department:

Human Resources

Reports to:

India People Director and L&D leader

  Job Purpose

As the Global Learning & Development Manager, you will be responsible for managing the L&D sub-function across India & UK. You will play a critical role in identifying learning and business gaps in consultation with senior leadership and People Directors. You will design and deliver impactful and sustainable learning experiences to develop skills that align with business priorities and drive results. Additionally, you will focus on enhancing people and leadership development by conducting needs analysis, offering necessary interventions, and promoting a culture of continuous learning and growth.

  Responsibilities

· Learning Strategy and Vision : Support the Global L&D lead to develop a forward-thinking learning and development strategy aligned with the organization's goals, ensuring the implementation of best practices and innovative approaches to talent development.

· Leadership Engagement : Consult with business leaders, senior management & People Directors to identify learning and business gaps for ongoing and new initiatives.

· Program Design and Execution : Lead the design, creation, and delivery of comprehensive learning programs, including onboarding, leadership development, technical training, and soft skills training.

Utilize a variety of learning methodologies and technologies to enhance the learning experience and ensure relevance to a diverse workforce.

· Talent Development and Succession Planning : Partner with HR and business leaders to identify high-potential employees and create tailored development plans to support their career growth. Implement succession planning strategies to ensure a pipeline of future leaders within the organization.

· Learning Evaluation and Analytics : Develop metrics and evaluation methods to assess the effectiveness and impact of learning programs. Utilize data-driven insights to continuously improve and optimize learning experiences.

· Global Collaboration : Collaborate with regional L&D teams to ensure consistency and alignment in learning strategies across different geographies. Foster a culture of knowledge sharing and collaboration among teams to leverage global expertise.

· Learning Technology and Innovation : Explore and implement cutting-edge learning technologies and platforms to enhance the efficiency and scalability of learning programs. Identify and integrate emerging trends, such as micro-learning and gamification, into the L&D strategy.

· Budget Management : Manage the L&D budget effectively, ensuring optimal allocation of resources and maximizing the return on investment.

  Role Interfaces

External Stakeholders

Internal Stakeholders

Educational Institutions, Training Providers, and Learning Technology Providers

Industry Associations and Professional Networks

Consultants and Learning Experts

RM Leadership Team (UK & India)

Department Heads/Project & People Managers

All employees (Perm & Temp)

Trainers & Training Advisory Committee members

Finance & Facility Management team

Education & Experience

12+ years of progressive functional experience in a relevant role with at least 7-8 years in a lead delivery role.

Preferred Certifications: Master’s degree, preferably in HR, Psychology, Applied Neurosciences, or related fields, Certification in psychometric assessments is an added advantage

Role Competencies

B

P

S

E

Technical Competencies

· Learning Management Systems (LMS): Should have hands-on experience with any popular LMS platforms like Moodle, Cornerstone, and Blackboard

· Familiarity with Authoring Tools like Articulate Storyline and Adobe Captivate

· Proficiency in using analytics and reporting tools (e.g., Google Analytics, LMS data analytics) to collect, analyze, and interpret training data.

· Familiarity with Content Management Systems (CMS) platforms like WordPress

· Proficiently leverage cloud-based collaboration tools like Microsoft 365

· Survey and Feedback Tools- Tools like SurveyMonkey, Typeform, or Google Forms

Functional/ Process Based Competencies

· Knowledge of high-level design documentation

· Building Learning Frameworks & Strategies

· Requires a proven track record of exemplary work in the learning and leadership development space. Thorough understanding of adult learning theory, learning technologies, instructional design methodologies, and evaluation of learning solutions.

· Data Analysis and Reporting: the ability to create dashboards, work on large complex sets of data on Excel, and make reports/dashboards is a bonus

· Project Management: resource allocation and utilization, project scoping, cost estimation, revenue tracking

· Demonstrate a keen understanding of the latest advancements in learning technologies and industry best practices.

· Knowledge of ISO, CMMI, Process Improvement & Process Standardization frameworks

· Familiarity with designing and implementing gamification strategies to enhance learner engagement and motivation in training programs

Domain Based Competencies

· Proven record illustrating the successful completion of a full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate).

· Should have experience in the creation and execution of senior leadership development programs and acceleration experiences.

· Should have experience in Talent Management and Succession Planning processes.

· Familiarity with personality assessments and psychometric tools is desired.

Finance Competencies

· Project Costing, Budgeting, and Scoping

· Resource allocation and resource utilization

People Competencies

· Communication & Presentation Skills

· Learning Agility

· Conflict Resolution

· Solution Orientation

· Team Leadership

Beginner (B): Demonstrates basic awareness and understanding of concepts and practices across specific competency area

Practitioner (P): Demonstrates working knowledge on specific competency area with an ability to apply concepts for solving real time challenges

Specialist (S): Demonstrates superior understanding across specific competency area with an ability to leverage advanced understanding for improving work efficacy

Expert (E): Demonstrates thought leadership across specific competency area with an ability to act as an internal authority for championing specific business requirements