Location
Mumbai | India
Job description
Position Overview
Job Title- Client Onboarding & Business Risk Support
Location- Mumbai
Role Description
- The Business Analyst is a key first line of defense within a business line from a service and risk management perspective.
- Supports the Wealth Management business for APAC.
- The role holder will work closely with the Onboarding Specialists & Business Management Risk Analysts at the Relationship Centre – Dubai & Booking centres Singapore and Hong Kong.
- The position will support the Onboarding/Business Management team in MIS reporting & maintenance, client document archiving, restriction reminders & Singapore booking centre reports (Market Abuse reports, Churning, capital markets leakage report etc.)
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Support Client Onboarding Team in New Account Opening Activities like prefilling of account opening forms, internal forms, data input and updating information on relevant onboarding tools (eg Appway, AVQ),, conducting name screening as required, documentation checks, run company and credit reports, perform searches in open sources to obtain information to support KYC/SOW plausibility checks etc.
- Support KYC Specialist in conducting Period Reviews and EDRs wherein initiation emails, downloading documents from APAC DB ECM, Filing of internal forms, update KYC information on relevant systems (eg Appway, AVQ), FileNet uploads, run company and credit reports, perform searches in open sources to obtain information to support KYC/SOW plausibility checks and other tasks that may support the review.
- Follow up on overdue passports, provide updated copies, escalating cases, updating the passport tracker, providing MIS for In Business Risk Review Meeting for outstanding passports.
- Monitor deferrals with RMs, ensure extension approvals from AFC, GH, and BM are obtained, updating the deferral tracker, escalating deferrals, providing monthly MIS.
- Initiating retag actions for DIFC RMs, follow up with RMs/SEs to ensure DIFC retag letters to clients, provide bi-weekly MIS to COBS and BM teams, escalate cases with pending actions.
- Update client lists for closed accounts, follow up with RMs for DIFC closure letters, escalate to BMs for non-receipt of letters, provide MIS to BM and COBS Team.
- Update and maintain the client list, including update of KYC review dates, new nationalities and parties, and provide updates on changes made to the list.
- Sending restriction emails to RMs, following up with them on restrictions, and updating trackers for closure and stakeholder responses.
- Provide & compile data required for quarterly Prudential Reporting.
- Support Business Risk Analyst in the report reviews within prescribed timelines – Churning, Market Abuse, capital markets leakage report etc.
- Assist Business Risk Analyst in (Conflict of Interest Representative for Wealth management) providing information required to complete the quarterly Conflict of Interest attestation (Potential/Actual conflicts) in Navigator.
- Assist Business Risk Analyst in preparing the Level 1 emails to be sent out to the front for findings.
- Develop good understanding of the governing regulatory framework and upholding relevant policies/procedures to mitigate risks; ensuring that the Bank is protected.
- Remain current and thorough on operational processes, services and firm’s systems/applications.
- Accountable for providing full administrative support to the COBS and Business Risk teams and immediate team, on various administrative duties and backing-up other team members as and when required.
- Provide leave plan to Supervisor for approval and ensure smooth and detailed handover to back up staff for business continuity.
- Participate in all COBS/Business Risk group projects and meetings as applicable.
- Attend relevant Trainings to ensure good understanding of the subject and be abreast of any updates.
- Escalate issues in a timely manner (non-responsive stakeholders resulting in delays or overdue tasks, any matter that requires Supervisor attention & intervention etc).
Your skills and experience
- A Post-graduate/Graduate degree in Finance, Business or Minimum 3 years’ experience in a Private Banking / Wealth Management support function required.
- Previous experience in using Avaloq will be an advantage.
- Previous experience of performing KYC will be a good added experience.
- Good understanding of Wealth Management products and services and regulatory environment.
- Proven ability to handle high volumes of work accurately, under pressure and with tight deadlines.
- Excellent communication (verbal and written) and interpersonal skills.
- Strong analytical, problem-solving and strategic thinking skills
- Positive, can-do attitude, proactive self-starter.
- High degree of professionalism, ownership and accountability.
- Experienced in using the following tools – Avaloq, RDC or any tool to screen clients for adverse media
Qualifications:
- High proficiency in excel spreadsheet management, including pivot tables, formulas and data massaging and building Macros
- Creation and development of reports in Avaloq and Appway
- Ability to evaluate data gathered from multiple sources, reconcile differences and ensure consistent approaches, data interpretation and results are measured with quality 4 eye checks done before releasing information.
- Knowledge of Know Your Customer (KYC) and Anti-Money Laundering (AML) skills will be beneficial.
Required Skills:
- Strong analytical skills coupled with thoroughness and attention to detail
- Expert level in Excel
How we’ll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
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