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Location

Noida | India

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Job description

Industry: IT

Designation: Technical Support Specialist - SQL

Experience: 3years

Package offered: Negotiable

Joining Period: Immediate Joining or after justified notice period.

Location: Noida

Role & Responsibility:

Shift - 6:30 PM- 3:30 AM (Male candidates only)
Required Knowledge, Skills and Abilities:

Provide customer support and technical issue resolution via phone, email and other electronic mediums
Provide web based training
Provide feedback on improvement opportunities based on current product behavior in the field
Diagnose and configure customer equipment to connect to server systems
Provide excellent customer service in all situations
Communicate technical terms in a non-technical format that our customers can understand for troubleshooting purposes
Provide support and assistance on other service activities
Follow workplace operating and environmental, health and safety procedures and guidelines

REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE

Certificate from college or technical school; or 1-year related experience and/or training; or equivalent combination of education and experience
At least 1-year outstanding customer service experience
Familiar with proper phone etiquette
Knowledge of customer service principles and practices
Effective listening skills
Basic understanding of MS Access & Windows 2008-2012 server configuration
Strong background /experience with SQL environment (MySQL & SQL Server), IIS Web Services will be an advantage
Experience in resolving issues with integrated software/hardware solutions at the enterprise level
Willing to be on call during weekends and scheduled holidays as part of a rotating on-call support schedule

Interview Date :

Interview Timings :

If interested please forward your updated CV's in MS WORD or PDF format covering all job description in your previous and present employment along with the following information at

[HIDDEN TEXT]

Current Salary :-
Expected Salary:-
Notice Period :-

WE STRICTLY DO NOT CHARGE ANY REGISTRATION FEE TO FIX YOUR INTERVIEWS. SO FEEL FREE TO VISIT OUR OFFICE AND SUBMIT YOUR RESUMES TO ENHANCE YOUR CHANCE TO GET DESIRED JOB.

For our office Screening Timings are: - 10:00 am to 3:00 pm.
Request you to carry 2 hard copy resume & 2 photographs and the entire necessary documents along with you.
In case your profile and current job position is irrelevant to the above openings, please ignore this offer but consider the Highlighted text above and kindly forward the same to your friends and acquaintances who may be interested for a change of job.

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Job tags

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Salary