ServiceNow ITAM Developer
Location
Chennai | India
Job description
Overview:
The ServiceNow ITAM Developer plays a crucial role in our organization by designing developing and implementing solutions within the ServiceNow IT Asset Management (ITAM) module. This role is essential for optimizing IT asset utilization driving cost efficiencies and ensuring compliance with IT assetrelated processes and standards.
Key Responsibilities:
- Collaborate with stakeholders to understand and gather requirements for IT asset management.
- Design develop and customize ServiceNow ITAM solutions to meet business needs.
- Integrate ServiceNow ITAM with other IT and business systems for seamless functionality.
- Configure and maintain CMDB (Configuration Management Database) for accurate IT asset data.
- Develop and maintain reports and dashboards to visualize ITAM data and metrics.
- Implement and monitor ITAM processes including procurement receiving and retiring of assets.
- Provide technical expertise and support for ServiceNow ITAMrelated issues and enhancements.
- Collaborate with crossfunctional teams to ensure alignment with ITAM best practices.
- Conduct testing and quality assurance activities for ITAM solutions and enhancements.
- Stay updated with ServiceNow ITAM best practices and industry trends.
Required Qualifications:
- Bachelors degree in Computer Science Information Technology or related field.
- ServiceNow Certified System Administrator (CSA) certification.
- Minimum of X years of experience working as a ServiceNow Developer with a focus on ITAM.
- Strong understanding of IT Asset Management processes and best practices.
- Demonstrated experience in configuring and customizing ServiceNow ITAM module.
- Proficiency in JavaScript XML HTML CSS and other ServiceNow development technologies.
- Experience with integrating ServiceNow with other IT systems using APIs web services etc.
- Ability to analyze ITAM requirements and translate them into technical solutions.
- Excellent communication and stakeholder management skills.
- Solid understanding of ITIL framework and its application to ITAM.
servicenow,it,asset management,cmdb
Job tags
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