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Customer Relationship Manager


Elite Elevators Limited, K Ramanathan & Co


Location

Chennai | India


Job description

Job Description:

· Building and maintaining relationships with clients and key personnel.

· Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services

· Conducting business reviews to ensure clients are satisfied with their products and services.

· Alerting the sales team regarding opportunities for further sales within key clients.

· Escalating and resolving areas of concern as raised by clients.

· Liaising with internal departments to ensure client needs are fulfilled effectively.

· Follow up on customers to ensure they are satisfied with the product/service received.

· Should be ready to travel.


Key Skills

· Excellent communication skills in English and Tamil.

· Good relationship management and networking skills.

· Pleasing personality with the ability to understand client needs and execute the same.

· Who enjoys working in a highly charged environment.

· Well versed in MS Office- Excel/Word/PowerPoint


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