Customer Relationship Management Executive

Location

Ghaziabad | India

Job description

Company Description

We are a Mobility company to provides last-mile, first-mile, and middle solutions to e-commerce and logistics companies.

Role Description

This is a full-time on-site role for a Customer Relationship Management Executive located in Vaishali Ghaziabad. The role will involve day-to-day tasks associated with maintaining and improving customer relations, including customer retention and ensuring a positive customer experience. The executive will also be responsible for the Data and command center.

Qualifications

• Strong Analytical Skills
• Experience in Customer Retention and Customer Experience
• Excellent Communication Skills
• Proven track record of Sales Success
• Bachelor's Degree
• Experience in CRM software, Google Sheets, Excel, and technology
• Ability to multitask, prioritize, and manage time effectively
• Excellent problem-solving abilities and attention to detail

Job tags

Salary