Location
Chennai | India
Job description
CUSTOMER SUPPORT EXECUTIVE RESPONSIBILITIES INCLUDE:
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Identifying customer needs and helping customers use specific features
• Analyzing and reporting product malfunctions
JOB BRIEF:
• Languages- English, Kannada, Hindi, Telugu and Tamil. (Max 2 languages)
• Educational Qualification- Any Graduates.
• Shifts-Rotational Shifts
• Work Location- Onsite Project (Includes Accommodation, food, visa and travelling expenditure)
• If Candidate fails to relocate the cost incurred by the company on behalf of the candidate Candidate or the concerned team has to pay back.
• Salary CTC- As per market standards.
• Criteria of Recruitment — Male and Female candidates who's age is not more than 28.
• Immediate joining candidates are appreciated.
• Should have a passport and double vaccinated certificate.
RESPONSIBILITIES:
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenario impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assist
Job tags
Salary
