ButtrBoys
Location
New Delhi | India
Job description
We are seeking an experienced E-Commerce Manager/Executive to oversee and manage the online sales and operations of our FMCG brand. The ideal candidate will be responsible for managing product listings on various online marketplaces such as Amazon, Flipkart, Jio Mart, Quick Commerce platforms like Blinkit, Zepto, Swiggy, and our own e-commerce website. The primary focus of this role will be to ensure effective product listings, streamline order processing, and deliver exceptional customer service to enhance the overall online shopping experience.
Responsibilities: 1. Manage and optimize product listings on Amazon, Flipkart, Jio Mart, Blinkit, Zepto, Swiggy, and our own e-commerce website. 2. Coordinate with the marketing team to implement SEO strategies and enhance product visibility on online platforms. 3. Monitor inventory levels and ensure adequate stock availability on all online channels. 4. Process and fulfill customer orders promptly and accurately. 5. Implement and track sales promotions, discounts, and special offers on online platforms. 6. Respond to customer inquiries, feedback, and complaints in a timely and professional manner. 7. Collaborate with logistics partners to ensure smooth order fulfillment and delivery. 8. Analyze sales data, customer behavior, and market trends to optimize product assortment and pricing strategies. Qualifications: 1. Bachelor's degree in Business, Marketing, or related field. 2. Proven experience in e-commerce operations, preferably in the FMCG industry. 3. Deep understanding of Amazon, Flipkart, Jio Mart, and Quick Commerce platforms. 4. Proficiency in using e-commerce management tools and platforms such as Shopify, Magento, or WooCommerce. 5. Strong analytical skills and proficiency in interpreting sales data and performance metrics. 6. Excellent communication and interpersonal skills. 7. Ability to multitask, prioritize, and work in a fast-paced, dynamic environment. 8. Familiarity with digital marketing, SEO, and online advertising strategies. If you meet the above qualifications and are passionate about driving the growth of an FMCG brand in the e-commerce space, we encourage you to apply and join our team!Job tags
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