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Analyst Sales Operations


CRISIL


Location

Chennai | India


Job description

Job Duties & Responsibilities Leadership and prior sales operations experience are required for a sales operations manager role. The responsibilities include:

1. Sales MIS and Operational Analytics
a. Oversee the Sales pipeline funnel and prepare Client/division-wise sales pipeline analysis MIS.
b. Coordinate and run weekly sales call 
c. Streamlining and optimizing the sales process.
d. Manage CRM data.
e. Ownership of all sales related MIS – Monthly letter, periodic reviews with the CEO, Board meeting presentations and other ad-hoc requests
f. Managing Salesforce Application (SFDC) and handle all related queries from users

2. Strategic initiatives
a. Calculating and analysing commission payments for the Sales team
b. Manage account allocation for the Sales team
c. Prepare and co-ordinate task force work plan and actions
d. Monitoring and regular follow-ups to showcase outcomes / goalposts
e. Extend analytical and critical thinking support to the business leaders 
f. Introduce best practices in Sales Reporting and commission structures 
g. Identifying scope for greater operational efficiency.

3. Other Activities 
a. Support effective functioning of COO office
Liaise with other corporate functions to ensure smooth execution of agreed deliverables like SoW review, and franchise agenda execution, etc.

Skills Required : Sales Operations, Sales Support, CRM Management, analytical
Education/Qualification : MBA, PG
Experience : 3 to 6 Years


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