Kaam24
Location
Dwarka | India
Job description
Required Networking,Practical skills,Reporting
Summary: We are seeking a dedicated and customer-oriented Inbound Telecalling Representative to join our team. The ideal candidate should possess excellent communication skills, patience, and the ability to provide exceptional customer service. As an Inbound Telecalling Representative, you will be responsible for handling incoming calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Responsibilities: Answer incoming calls and respond to customer inquiries promptly and professionally. Provide information about products or services, take orders, and process returns as necessary. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Maintain a high level of product knowledge to effectively communicate information to customers. Keep records of customer interactions, transactions, comments, and complaints. Identify and escalate priority issues to the appropriate team
Experience
Fresher
Internship
No
Skills
Networking, Practical skills, Reporting
Comfortable with
Specialized Course(s)
Fire Arm License
Fire Arm
Height
0 Feet 0 Inch
Driving License
Yes
Two - wheeler & its license
Yes
Smart Phone
Have Passport
Education
12th Standard
Speaking
Hindi,English
Writing
Hindi,English
Gender
Any Gender
Shift
Full Time (Day)
Job tags
Salary