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Location

Gujarat | India

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Job description

TruelyMarry is seeking a dedicated and passionate individual to join our team as a Customer Relationship Manager.

Job Description:

- As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients.

- Engage with customers via phone, email, and in-person interactions to understand their needs and provide assistance accordingly.

- Address customer inquiries, concerns, and complaints in a timely and professional manner to ensure customer satisfaction.

- Collaborate with internal teams to resolve customer issues and improve overall customer experience.

- Keep accurate records of customer interactions and transactions using our CRM software.

- Provide support to customers during the registration and profile creation process on our platform.

- Contribute to the development of customer service strategies to enhance customer retention and loyalty.

Requirements:

- Minimum 12th pass.

- Women looking to restart their careers are encouraged to apply.

- Excellent communication skills in Hindi and English.

- Strong interpersonal skills with the ability to empathize and understand customer needs.

- Previous experience in customer service or relationship management is preferred but not mandatory.

- Ability to multitask and prioritize tasks effectively.

- Familiarity with CRM software is a plus.

How to Apply:

If you are enthusiastic about building relationships and providing exceptional customer service, we encourage you to apply. Please send your resume to [+91 8303930005] with the subject line

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Job tags

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Salary