Tally Technical support Executive
Fliksoft Technologies Pvt Ltd
Location
Bangalore | India
Job description
Fliksoft Technologies Pvt Ltd is seeking a highly motivated and experienced Tally Technical Support Executive to join our team. As a Tally Technical Support Executive, you will be responsible for assisting customers in troubleshooting and resolving technical issues related to Tally software. The ideal candidate should have a strong technical background and excellent communication skills.
Responsibilities
- Provide technical support to customers via phone, email, and chat
- Assist customers in troubleshooting Tally software issues
- Understand customer's requirements and provide timely and accurate solutions
- Document and maintain customer interactions and technical solutions
- Collaborate with the development team to escalate and resolve complex issues
- Stay up-to-date with Tally software updates and new features
- Conduct training sessions for customers to enhance their knowledge of Tally software
Requirements
- Bachelor's degree in Computer Science or a related field
- Proven work experience as a Technical Support Executive or similar role
- In-depth knowledge and understanding of Tally software
- Strong problem-solving and troubleshooting skills
- Excellent communication and customer service skills
- Ability to effectively communicate technical information to non-technical users
- Ability to work independently and in a team environment
- Highly organized and detail-oriented
Job tags
Salary
