BlockTXM Inc
Location
Delhi | India
Job description
Responsibilities: Serve as the trusted advisor to our enterprise clients and partners primarily in the US region to support them in the deployment and integration of our AI products and solutions. Architect our innovative AI integrations between our product and other ATS & HRIS systems for enterprise customers. Participates in every aspect of the solution implementation from analyzing customers’ business requirements to configuring our solutions to meet customers’ needs. Lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance. Provide in-depth knowledge of our solutions and evaluate the customer’s business processes. Configuring and customizing solutions/products/processes to achieve best results. Designing and implementing API and software integrations using JSON, ETL, XML, Python or SQL. Conduct acceptance testing and technical documentation. Collaborate closely with Project Managers, Functional Consultants and Partners. Lead customer presentations and training on software solutions. Plan and facilitate weekly meetings, and workshops with internal and external stakeholders. Assist technical teams to develop solutions- including issues discovered from customer escalations.
What you bring: Min 7+ years of experience in consulting or industry- delivering enterprise-grade HCM solutions in cloud (SaaS) environments. Experience in HRIS/ATS implementations and knowledge in any of: Workday, SuccessFactors, Taleo, PeopleSoft, iCIMS, Oracle, Greenhouse etc. Proven history of serving in technical and customer-facing roles. Gathering requirements and design solutions. Hands-on experience with API development, JSON, SQL and Python. Skills in application programming, solutions design. Knowledge of Software-as-a-Service (SaaS) applications/platforms Hands on experience configuring software solutions for large enterprise clients. Brings industry experience and understands challenges and risks when implementing vertical applications. Passion and interest in leveraging modern AI to HR Technology. Can architect solutions to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated. Strong interpersonal skills with the ability to communicate effectively including presentations, negotiation and persuasive skills. Advanced/fluent level of spoken English is a must. Can lead customer facing activities (such as workshops, requirements discussions, presentations, demos) Strong customer relationship management and critical issue handling. Strong analytical skills and a demonstrable bias toward action. Can deal with ambiguity and thrive in a rapidly changing business environment. Ability to perform impact analysis, identify changes to business processes, perform testing, and effectively communicate with the business. Strong execution and delivery with end to end ownership of customer success Proven experience to mentor and train other team members. Degree in Computer Science, Engineering is preferred Big 4 consulting experience is a plus.Job tags
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