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Partner Success Manager


Talent Socio(We're Hiring!!)


Location

India | India


Job description

Overview

Our client is a vibrant digital publisher ecosystem is essential for a healthy and useful internet. Digital publishers create and distribute high-quality content that informs, entertains, and educates us.

They also play a vital role in holding powerful institutions accountable and promoting a diversity of voices.

Digital publishers rely on advertising for monetisation. However, advertising growth is challenged due to a number of factors, including the rise of ad blockers, privacy regulations, and the dominance of large tech platforms. Over time, this can lead to a decline in the quality of information available online, which is harmful to everyone.

Our mission is to enable publishers to maximise their earning potential and build sustainable business. Our technology leverages AI/ML to help publishers maximise their monetisation efforts, creates efficiencies by automating manual processes and enhances their overall user experience and engagement. We are deeply committed to creating a vibrant and thriving publisher ecosystem for a better internet

About The Job

As a Partner Success Manager you will play a crucial role in building and managing relationships with clients, proactively identifying growth opportunities, and helping in scaling up their revenue from programmatic advertising

Requirement

  • Master's degree in Management or a related field from Tier 1 institutes (or equivalent work experience)
  • Strong communication, presentation, and negotiation skills
  • Data-driven approach to problem-solving and analysis
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Entrepreneurial spirit and a passion for driving growth

Responsibilities

Relationship Building : Develop and maintain strong relationships with assigned accounts, acting as their primary point of contact

Strategic Account Management : Create and implement tailored account plans to drive growth and retention for assigned clients.

Reporting & Analysis: Regularly monitor account performance, track key metrics, and prepare reports for internal stakeholders

Cross-Selling & Upselling : Identify and capitalize on opportunities to expand existing client engagements with our full range of offerings

Problem Solving: Proactively address client concerns and resolve issues efficiently to maintain satisfaction

Communication & Collaboration: Effectively communicate with clients, internal teams (sales, marketing, product, etc.), and senior management

Product & Market Expertise: Stay updated on industry trends and competitor offerings,ensuring solutions align with evolving client needs


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