Genpact
Location
Jaipur | India
Job description
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Assistant Manager - Financial Crime Risk Management
In this role, the shortlisted candidate will be required to be exceptional subject matter expert, coaching and training skills and a strong analytical background to join our growing Financial Crime Risk Management.
. Partner with Financial Crime Compliance organization to create training or review content using the KYC/AML policies of the client.
. Train new cohorts of case handlers, quality checkers entering the operations function.
. Delivery of training content, create training plans, track to plans
. Identity top performers and bottom performers. Identify skills gaps and provide intelligence to operations!
. Perform refresher trainings as required.
. Ensure 100% adherence to new hire learning paths
. Ensure 100% adherence to SOPs/Update trackers, Update dissemination for all new and stable processes.
. Conduct error root cause analysis, training needs identification, planning and conducting refreshers, knowledge assessments
. Build action plan for people missing SLAs during training and post training completion.
. Create and run assessments as a tool to identify understanding
. Upskill employees on business domain based on training and development needs assessment
. Work in partnership with operations, change management and policy procedures teams to cover change triggered training
. Bachelors or master%27s degree in business, Law or equivalent
. Excellent communication, presentation, and analytical skills with the ability to work in a dynamic working environment
. Work under pressure. Detail-oriented. Good organizational skills and strong customer focus
. Structured problem solving and solution design experience
. Coaching and mentoring skills
. Experience in CDD/EDD of client for Retail Bank, including periodic review / KYC refresh. Ability to conduct detailed investigation in Adverse / Negative Media and Transaction Surveillance / Monitoring
. Knowledge of AML/KYC controls including front-end systems, applications, data sources, and back-end controls
. Works with minimal supervision demonstrates strong organizational skills and can multi-task in a fast-paced environment
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Job tags
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