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Strategic Occupancy Planning Manager


JLL


Location

Secunderabad | India


Job description

We are looking for an Occupancy Planning Manager for our Space & Occupancy Planning Team

About JLL

We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

We are seeking an Occupancy Planning Manager to drive the client's occupancy strategy and space management within the framework of corporate workplace programs, metrics and real estate strategy. This role will report to the Regional Occupancy Planning Director and partner closely with Portfolio Strategy and our Client's Strategic Planning team. This role drives integration with relocation management, project management and facilities management functions. The manager also serves as the single point of contact for quality control in terms of consistency in planning processes, procedures and protocols, as well as workplace design solutions. The manager has 3 to 4 direct reports and is responsible for all aspects of people management for their team.

Role Purpose

As an Occupancy Planning Manager, you'll understand the planned 1-5-year real estate strategy for all buildings and businesses in the portfolio. As OP Manager you will:

  • Ensure the client's high-level real estate strategies and programs are reflected in proposed occupancy plans and options by understanding the client's regional portfolio composition, business requirements and organizational occupants.
  • Applies and validates the finance approved top-down headcount projections by business unit for a rolling, three-year planning horizon and partners with Portfolio Strategy team
  • Analyzes the client's portfolio and identifies opportunities to optimize space for all orgs within the existing and committed portfolio
  • Tracks and reports projected versus actual headcount by organization
  • Develops city and site-specific occupancy strategies with GREF Leadership and Portfolio Strategy
  • Reports the current and forecasted supply and capacity for a rolling three-year timeframe
  • Collects preliminary program requirements for each Org/Team (by building, if necessary)
  • Develops migration plans and sequencing of org level moves based upon portfolio churn
  • Incorporates occupancy strategy into long-term strategy documents to clearly articulate impacts to city, site and org-level allocations
  • Develops stacking diagrams of current and future state based on three-year headcount forecast
  • Obtains alignment organizations' agreement to migration and stacking plans
  • Coordinates scope and phasing schedule for project implementation based on stacking plans and migration strategy
  • Ensures planning is aligned with corporate guidelines, and that all scenarios support forecasted growth and organization requirements
  • Recommends and applies space policies/standards, procedures and protocols
  • Educates and ensures compliance on planning and space policies/standards, procedures and protocols
  • Reports and maintains quarterly org-level space allocation plans
  • Review Site Audit Data (including seat assignments, occupancy, vacancy, labs & equipment) and partner with local Space Planner for validation needs
  • Supports the Agile Workplace program through analysis of badge data and utilization studies to inform planning recommendations
  • Facilitates communication between other occupancy planners, space planners, Org Space Program Managers, and other GREF team members
  • Reporting
  • Issue Quarterly Allocation Report including actual and forecasted supply and demand
  • Supports document development of long-range strategy incorporating occupancy strategy at a building and org level into overall planning narrative
  • Migration and Stack Plans by City and Site Level
  • Current and Forecasted Headcount
  • Gap Analysis of Top down and bottoms up headcount

You'll need to have a great knowledge in Corporate Real Estate. In this role, you will work with a diverse and integrated team including portfolio strategy, transactions, and project management and proactively drive the sizing and location of programs (client needs, amenities, campus needs) and make sure appropriate considerations and provision are made in advance. You will serve as liaison and facilitate necessary communication between planning staff, other JLL team members, client real estate staff, as well as support vendors (architects, engineers, furniture, etc.) that may be required from time-to-time in order to deliver the services outlined (important to have 'partner' mindset).

What This Job Involves

Key responsibilities include:

To be successful in this role, you should be able to ensure global consistency in delivery of services, by providing training and review of deliverables; guarantee that JLL's continually evolving 'best practices' are incorporated into the work product of the entire team; and ensure a strong collaboration with other JLL service lines. We are looking for a team leader who brings out the best in their teams and exhibits managerial courage when needed. Moreover, you will be charged with understanding the client's current and future occupancy and that all space data, held in FM:S, remains accurate and up to date, including recurring allocation reporting and portfolio reporting.

Every day is different, and in all these activities, we'd encourage you to show your ingenuity.

Sound like you To apply you need to be / have:

Requirements

A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is required; and a minimum of 10 – 15 years of experience in a corporate real estate environment. Previous experience in space/occupancy planning at a strategic level, plus experience with workplace strategy is highly desirable.

You'll need to be dynamic and technologically savvy and utilize data to support planning solutions and effectively communicate ideas both verbally and written with planning team, stakeholders, and businesses. You will be successful if you have advanced skills in Microsoft Excel (pivot table, vlook-up, cell calculations), business writing, and CAFM tools. You'll be effective in your role by learning to ask the right questions to understand the underlying needs of our clients and think strategically to provide recommendations. You'll discover how to be proactive and innovative with solutions for your stakeholders.

Excellent communication skills are important – both written and spoken – and we'll expect you to work independently, multi-task, and manage your time to meet deadlines. You keep on top of things as you'll often need to reorganize your time day to day, to deal with your team's changing necessities and requests. An individual with strong interpersonal skills with an ability to interact with executive level external and internal clients will be successful in the role. Most importantly, you'll want to work as part of a diverse supportive and talented team.

Behavioural Competencies

  • Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
  • Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
  • Helps others - Builds relationships, actively collaborates, helps others succeed.
  • Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
  • Business first - Focuses on customers and clients, business/financial acumen, JLL first
  • Inspire - Inspire others, creates vision and strategy, energizes others

What You Can Expect From Us

You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...


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