ConnX Inc.
Location
Secunderabad | India
Job description
Relevant technologies & Tools
· Understanding of network requirements for Unified Communications solutions
· Functional knowledge of cloud service delivery models (IaaS, PaaS, SaaS)
· Working knowledge of ITSM ticketing tools
· Superior Writing Skills
Experience
· 5 to 12 years of industry experience preferably in-service provider industry, should have worked in global environment preferably with USA / European customers
· 3 + years of experience leading in 24x7X365 environment
· 3+ years of experience as a Problem Manager
· Ability to develop strategies for addressing organizational resistance and ensuring the benefits are realized
· Excellent communication skills
· Strong vendor management
· Ability to influence people
· Certification in ITIL
· Strong Visio and Presentation skills are must
Certifications
· ITIL V2 Foundation
· Engineering graduate
Job tags
Salary