Location
Pune | India
Job description
Are you passionate in CRM and Salesforce skills and if you want to move a level up in your career journey? Than this is the position which you should apply! In this role you will deliver, operating and supporting the upcoming CRM projects and services. We are looking for Senior Manager CRM who will have strong leadership and a shown CRM design, implementation, and support experience in large multi-nationals.
What will you be doing?
- Your primary responsibilities will include leading all aspects of and running development Salesforce applications and solutions within an organization.
- Guide a team of Salesforce developers, administrators, providing guidance, support, mentorship. Lead recruiting, hiring, and training new team members and handling their performance.
- You will be involved in project planning, prioritizing tasks, and leading project timelines. Collaborate with partners, such as business analysts and product owners, to gain requirements and ensure successful delivery of Salesforce solutions.
- As a development manager, you should have a good understanding of Salesforce technologies, including Apex (Salesforce's programming language), Visualforce, Lightning Components, and declarative tools like Process Builder and Flow.
- You will work closely with business partners and solution architects to craft scalable and efficient Salesforce solutions that align with business requirements.
- You will supervise development customization of Salesforce applications, ensuring consistency to coding standards, security guidelines, and good practices. You may also be involved in coding and development tasks yourself, depending on the size and needs of the team.
- You will be mentoring and leading the release process for Salesforce applications, coordinating with other teams such as testing, quality assurance, and operations. You will ensure that releases are well-planned, tested, and deployed with minimal disruption to business operations.
- Effective communication is important as a Salesforce Development Manager. You will stay up to date with the latest Salesforce features, releases, and industry trends, and evaluate how they can benefit your organization.
What will you need to be successful?
- Education: Bachelor's or Master’s degree in computer science, IT, or a relevant field.
- Any of the below certifications will be welcome: Salesforce.com Certified Sales/Service Consultant, Salesforce.com Certified Administrator, and/or Salesforce.com Certified Developer, Training/certification in ITIL, Agile, Project Management preferred.
- Experience: Minimum 12+ years of IT work experience, with at least 5 years in CRM management (SFDC) in global and critical environments.
- Ability to understand and seek business and technology challenges related to the implementation of CRM technologies, delivering Social & Mobile Enterprise platforms, and crafting and developing platform-based applications.
- Experience in handling and deploying SaaS platforms.
- Leadership: You will guide team of Salesforce developers and administrators, providing guidance, support, and mentorship. You will lead recruiting, hiring, and training new team members and handling their performance.
- Good communication skills in writing, speaking and presenting.
- Travel Requirements: 20%
Life. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
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Other reasons why you will love it here!
- Your Future: Major Medical coverage + Policy exclusions and insurance non-medical limit.
Educational Assistance.
- Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.
- Your Wellbeing: Parents / Parents in Law’s Insurance (Employee Contribution of INR 7,000/- annually), Employee Assistance Program, Parental Leave.
- Flexibility : Hybrid Work Model (For most professional roles)
- Training: Hands-On, Team-Customized, Mentorship
- Extra Perks: Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift. Night Shift Allowances.
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We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
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