Senior Operations Manager-Retail Assets Operations

Location

Thane | India

Job description

Job title: Senior Operations Manager- Retail Assets Operations

Function/Department: Retail Banking Operations

Job purpose:

As part of the Project Retail Assets Operationsteam, the role drives collaboration with internal stake holders to develop & implement requirement for new and existing systems/solutions and he or she should be able to manage Audit.

Roles and Responsibilities:

• Candidate should have prior experience in managing loan servicing processing which includes Waiver, Tranche Disbursal and other related Activities which includes tracking of Service Request, Managing & Reversal of adjusted amount in loan for closure of Service requests within TAT.
• The candidate should be well versed with Finn-One Loan Management System/similar LMS system.
• The candidate should have good communication & interpersonal skills to interact with collection / customer service PAN India.
• Candidate should have sound technical skills to drive Digital System integrations within multiple applications.
• Candidate should be able to create test scenarios for testing purpose for any system enhancement/development & have the experience of testing in depth.
• The candidate should have effective skills to handle and manage on roll & outsourced Staff. Should have managed a Team of 5-10 employees.
• Drive collaboration with internal stake holders to develop & implement requirement for new and existing systems/solutions.
• The candidate should have experience in managing & driving quality & SLA for the unit.
• The candidate should be able to manage Audit.

Education Qualification:

Graduation: Any Graduate

Post-graduation: MBA / PGDM

Experience: 5- 10 years of total experience.

Job tags

Salary