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Location

Navi Mumbai | India

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Job description

Job Description :

- We are hiring for international Customer Service logistics process

Process JD : US Logistics Process, responsible to coordinate between Delivery center & Truck Drivers for the dispatch & delivery of goods

- Monitor and track the movement of shipments, keeping customers informed about their order status.

- Address and resolve any issues related to delays, damages, or discrepancies in shipments.

- Investigate and resolve customer complaints or concerns related to logistics and order fulfillment.

- No Sales, No Targets, No Pressure, Only Follow up calls.

- Blended process (70% Voice + 30% Email )

Desired Candidate :

- Should have good communication skills

- Should have minimum 1 year BPO Calling exp (preferably voice process)

Transport Boundaries : Dombivali, Thane, Panvel (for early morning & Late night shifts) One side transport Facility available

- Ready to work in rotational shifts & rotational week off (2 offs) transport Facility available

- There are 3 shifts & the Shift timings are as follows : 4am-1pm , 12pm-9pm & on weekends 7pm-4am

Perks And Benefits :

Benefits : Work in corporate environment, Additional shift allowances

Salary : upto 27k in-hand per month + Upto 10K Shift allowance over and above the salary

Address :

Work location : Quosphere Infosolutions Pvt Ltd, A wing, 10th floor, Rupa Solitaire, Behind Udipi hotel, Millenium Business Park , Mahape, Navi Mumbai

Interview Rounds :

1st Round : Virtual round with HR & Process Manager, Final Round: Virtual client Round from Office (Mahape)

For HR round, contact HR Vishal on 9082948204

- 12- year old Company!

- Easy Process!

- Easy Selection!

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Job tags

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Salary