People Operations Specialist
Location
Secunderabad | India
Job description
About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About The Role This unique position based in Hyderabad, reporting to the Director, Global People Operations and collaborating closely with the local Senior HR Manager (HRBP, involves a broad range of responsibilities encompassing HR operational support, advisory functions, and benefits administration.
The People Operations Specialist will be pivotal, devoting 50% of their time to supporting India-based People Operations and collaborating with local HR Business Partners (HRBPs). The remaining 50% will focus on contributing to broader global People Operations initiatives. This role requires a versatile individual capable of navigating local and global HR landscapes, ensuring seamless operations and support across regions.
This role is ideal for hands-on, self-motivated HR professionals experienced in managing the entire employee lifecycle and seeking to further their HR generalist experience.
What You'll Do - Act as the first point of contact for employees in the India region, providing support and addressing queries for employees and line managers.
- Assist in managing the employee lifecycle processes such as onboarding, offboarding, transfers, audits, and internal movements, ensuring compliance and a positive employee experience.
- Stay updated with Indian labour laws and regulations, ensuring HR processes and policies align with legal requirements.
- Work closely and collaborate with the global payroll function to ensure accurate payroll processing.
- Collaborate closely with local HRBPs to provide day-to-day HR operational support, including employee inquiries, policy guidance, and issue resolution.
- Offer expert guidance on people-related matters, interpreting policies, and supporting HR Business Partners with low-risk employee relations.
- Provide local India benefits administration, collaborating with the global benefits team to enhance offerings and ensure data integrity.
- Assisting with managing employee queries and lifecycle process management across all other Highspot geos.
- Contribute to global People Operations projects, initiatives, and programs, collaborating with cross-functional teams across different regions.
- Assist in developing, implementing, and enhancing global HR policies, procedures, and best practices.
- Support global HR initiatives such as talent acquisition, diversity & inclusion efforts, employee engagement programs, and performance management.
- Coordinate with international teams to ensure consistent application of HR policies and practices while respecting regional nuances.
- Generate reports and analyse HR metrics to identify trends, patterns, and areas for improvement, contributing insights for strategic decision-making.
Your Background - A comprehensive understanding of HR principles, practices, and policies, including local employment legislation, employee lifecycle management, benefits administration and payroll processing.
- Proficiency in using various HR systems; previous experience working with Workday is desirable.
- Demonstrated a history of collaboration and establishing successful and long-lasting relationships with stakeholders across all levels.
- Ability to translate business requirements into established frameworks and process maps.
- Excellent communication skills with the ability to influence and engage others whilst demonstrating sensitivity where required.
- High level of accuracy and attention to detail, both grammatical and numerical.
- Self-starter who isn't afraid to take ownership of work enjoys challenges and is passionate about continuous process improvements that enhance Highspot values and service proposition.
Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box Don't rule yourself out! If this role resonates with you, hit the 'apply' button.
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