MIMO Technologies
Location
Delhi | India
Job description
Job Description – Key Account Manager (KAM)
About Mimo: Mimo conceptualizes, designs, and deploys services powered with innovative technologies to co-create value by actively involving local resources. We strive to deliver a sense of security and a feeling of goodwill amongst the people by bringing financial stability to its region of operation. Equipped with a robust mobile wallet our 'gig' workers work towards our vision of providing financial solutions for one and all.
About Profile: We are looking for an experienced, passionate & motivated Key Account Manager (KAM) to join our team. The main responsibility of the Key Account Manager (KAM) would be to drive our business success by implementing a strong and sustainable customer success strategy. The main KRA would be to handle escalations and resolve ground level issues.
The person would be responsible for fulfilment & client management.
Job Description:
Should have good Communication Skills
Post-Graduate/Graduate with minimum 1 to 2 years of relevant experience
Designing, monitoring, analysing, and troubleshooting MIS Data
Must be a good Team Handler
Must be able to Manage Clients Escalations
Team Management Skills
Ground Staff Handling Skills
Prepare Growth Strategies of accounts.
Should have good communication and Convincing Skills
Escalation Handling Skills
Should be target oriented.
Good Analysis Skills
Prior Experience would be preferred.
Team Coordination Skills
Interaction with various teams:
Ø Review with training team if issues occur.
Ø Client satisfaction/ dissatisfaction with Senior Management
Ø Capable to Implementation New Projects on Ground
Important Note:
1. Salary as per industry norms.
2. The candidate will be on the probation period for initial 3 months.
3. The job location would be based out at Delhi-NCR.
Interested candidate can mail profile to:
[HIDDEN TEXT],
[HIDDEN TEXT],
[HIDDEN TEXT],
You can also visit us face to face on coming week (11 to 15 March 2024) after 11 am onwards on following address:
Mimo Technologies Pvt Ltd., Flat No - J1H1, Ground Floor, House No. 1, Hailey Road, Upasana Building, New Delhi-110001,
Nearest Landmark - Near Agarsen Ki Baoli
Job tags
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