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Telecaller


Mind Coders


Location

Madhya Pradesh | India


Job description

Telecaller Job Description :

As a telecaller, your primary responsibilities include :

1. Making outbound calls to prospective customers.

2. Presenting products or services over the phone.

3. Understanding customer needs and addressing inquiries.

4. Generating and qualifying leads.

5. Maintaining accurate and detailed records of calls and customer interactions.

6. Following up on leads and closing sales.

7. Achieving daily or monthly targets.

8. Providing information about products/services, promotions, and pricing.

9. Handling customer complaints or concerns effectively.

10. Collaborating with the sales team to meet organizational goals.

Requirements :

- Strong communication and interpersonal skills.

- Ability to handle rejection positively.

- Persistence and resilience.

- Basic computer skills for data entry and CRM usage.

- Goal-oriented mindset.

Note : Job descriptions may vary between companies, so this is a general outline.


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