Kalyan Business Solutions
Location
Sahibzada Ajit Singh Nagar | India
Job description
As a Telesales International Representative, you will be responsible for reaching out to
potential clients and customers in international markets to promote and sell products or services
offered by the company. You will utilize excellent communication skills and product knowledge to
engage prospects, address their needs, and close sales deals over the phone. This role requires a
dynamic and persuasive individual who can build rapport, overcome objections, and consistently
meet or exceed sales targets.
Sales Outreach:
• Initiate outbound calls to international prospects using provided lead lists,
databases, or other sources.
• Present and explain the benefits, features, and specifications of products/services to
potential customers.
• Customize sales pitches based on the prospect's needs and preferences.
2. Relationship Building:
• Develop and maintain positive relationships with potential and existing customers
through effective communication.
• Listen attentively to customer inquiries, concerns, and objections, and provide
appropriate responses.
3. Needs Analysis:
• Ask probing questions to understand the customer's requirements and pain points.
• Recommend suitable solutions that align with the customer's needs and offer value.
4. Objection Handling:
• Address customer objections with empathy and information, aiming to overcome
hesitations and misconceptions.
• Provide clear and accurate information to assist customers in making informed
decisions.
5. Sales Process Management:
• Keep detailed records of all interactions, inquiries, and sales transactions using CRM
software or designated tools.
• Follow the established sales process, accurately documenting and tracking the
progress of each lead.
6. Sales Target Achievement:
• Strive to meet or exceed monthly and quarterly sales targets set by the company.
• Continuously improve sales techniques and strategies to optimize conversion rates.
7. Product Knowledge:
• Maintain a deep understanding of the company's products or services, staying up-todate with new offerings and updates.
8. Collaboration:
• Coordinate with other teams such as marketing and customer support to provide a
seamless customer experience.
9. Reporting:
• Generate regular sales reports detailing progress, challenges, and successes to sales
managers
Job tags
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