---

---

Location

Bangalore | India

---

Job description

## Hiring for Big 'Edu Tech' Company.

JOB TITLE : Customer Support Executive

Job Description :

● Student Onboarding: Engage with prospective students and guide them

● Referral Marketing: Educate and encourage students about the benefits

● Customer Success: They would manage learner relationships and ensure their

satisfaction.

● Escalation Management: Address and close tickets raised by students within

defined turnaround times.

● Deferral Policy: Manage deferral requests as an alternative to refunds.

● Payment Collection: Ensure timely collection of 2nd and 3rd instalment payments

from students

Location : HSR Layout, Bangalore

Education : Any degree

Experience : 6 Months to 2 years ( Sales and Marketing )

Salary : As per the market standard

---

Job tags

---

---

Salary