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Security Analyst (Senior)


Connect io IT Pvt Ltd


Location

Secunderabad | India


Job description

SOC – Security Analyst ( Senior )

Reports to: Manager of Security Operations Center Department: Security

Essential Functions

  • Primary support for Security Infrastructure platforms focused on Requests, Incidents, Monitoring alerts and Problem Resolution
  • Conduct SIEM log data harvesting to help triage incidents or fulfill customer and audit requests.
  • Responsible for resolving or escalating incidents in a timely manner
  • Attempt to identify what the underlying causes of issues are within the infrastructure of a system and how to resolve them.
  • Assist with resolution of incidents, problems, changes, monitoring alerts within established SLAs
  • Develop ways to optimize or automate processes.
  • Customize AV platforms to suite customer needs, and work on remediation for commodity malware.
  • Analysts develop skills to perform 1st touch resolution from start to finish for security infrastructure.
  • Manage Customer specific Security Platforms (Web Content Filtering, SIEM, AV, more)
  • Investigate account chronic account lockout issues.
  • Enroll Pending agents, audit hosts/log sources and perform health checks for SIEM
  • Improve SIEM and AV visibility by troubleshooting non-heart beating hosts.
  • Gain experience with platforms like SIEM, AV, IAM, Vulnerability Scanning and Remediation, Web Content Filtering, and more.

Job Description

Primary support for Security Infrastructure platforms focused on Requests, Incidents, Monitoring alerts and Problem Resolution

  • Conduct SIEM log data harvesting to help triage incidents or fulfill customer and audit requests.
  • Responsible for resolving or escalating incidents in a timely manner
  • Attempt to identify what the underlying causes of issues are within the infrastructure of a system and how to resolve them.
  • Assist with resolution of incidents, problems, changes, monitoring alerts within established SLAs
  • Develop ways to optimize or automate processes.
  • Customize AV platforms to suite customer needs, and work on remediation for commodity malware.
  • Analysts develop skills to perform 1st touch resolution from start to finish for security infrastructure.
  • Manage Customer specific Security Platforms (Web Content Filtering, SIEM, AV, more)
  • Investigate account chronic account lockout issues.
  • Enroll Pending agents, audit hosts/log sources and perform health checks for SIEM
  • Improve SIEM and AV visibility by troubleshooting non-heart beating hosts
  • Gain experience with platforms like SIEM, AV, IAM, Vulnerability Scanning and Remediation, Web Content Filtering, and more.

Skills: iam,remediation,av,requests,incidents,siem,security,soc,vulnerability scanning,security infrastructure,av visibility,problem resolution,audit hosts/log,1st touch resolution,web content filtering,resolution of incidents,enroll pending agents,customize av platforms,health checks for siem,siem log data harvesting,identify what the underlying causes of issues


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