Kosamattam Finance Ltd.
Location
Anantapur | India
Job description
REGIONAL OFFICE MANAGER: ANATAPUR. ANDHRAPRADESH
Position Overview:
The role of Regional office Manager is a leadership position responsible for overseeing the operations, growth, and performance of a specific region or geographic area within an organization. This role involves strategic planning, team management, business development, and ensuring operational excellence. The Regional office Manager plays a pivotal role in achieving regional and organizational objectives.
Key Responsibilities:
1. Strategic Leadership:
Develop and execute strategic plans to achieve business growth, sales targets, and market expansion within the assigned region.
Collaborate with senior management to align regional objectives with overall organizational goals.
2. Team Management and Development:
Lead, mentor, and guide a team of Managers and professionals in the region.
Set performance expectations, conduct regular performance reviews, and provide coaching and support.
Foster a culture of collaboration, innovation, and continuous improvement.
3. Operational Excellence:
Oversee the day-to-day operations of multiple branches or clusters or areas within the region, ensuring consistency and adherence to processes.
Monitor sales performance, customer interactions, and operational efficiency across the region.
Implement best practices to enhance customer experience, service quality, and operational efficiency.
4. Business Development and Growth:
Drive business growth by identifying market opportunities, customer segments, and effective sales strategies within the region.
Collaborate with Branch Managers and teams to execute marketing campaigns and initiatives at the regional level.
Establish relationships with local partners, businesses, and influencers to promote products and services.
5. Performance Analysis and Reporting:
Analyze region-level performance metrics and key performance indicators to assess sales growth and operational effectiveness.
Generate reports and presentations for senior management to provide insights and recommendations.
Utilize data-driven insights to make informed decisions and drive improvements.
6. Customer Relationship Management:
Build and maintain strong relationships with key customers, stakeholders, and influencers within the region.
Addresses escalated customer issues and ensure their timely resolution while maintaining exceptional customer satisfaction.
Gather customer feedback to identify areas for service enhancement and product improvement.
7. Collaboration and Communication:
Act as a bridge between Branch Managers and senior management, ensuring effective communication and alignment of goals.
Foster collaboration among Branch teams and facilitate knowledge sharing.
Qualifications and Skills:
Bachelor's degree in any discipline
10 to 15 years of significant experience in a leadership role, with a successful track record of managing teams and achieving sales targets.
Proven leadership and team management skills, with the ability to lead teams across multiple branches or clusters or areas.
Excellent communication, negotiation, and interpersonal skills.
Strong analytical mind-set with the ability to make data-driven decisions.
Strategic thinking and the ability to develop and execute region-level business plans.
Proficiency in using software tools for data analysis and reporting.
Job tags
Salary
Rs 40000 - Rs 45000 per month
